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Industrial Relations Performance, Economic Performance, and QWL Programs: An Interplant Analysis

Author

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  • Harry C. Katz
  • Thomas A. Kochan
  • Kenneth R. Gobeille

Abstract

This study analyzes the relationship among plant-level measures of industrial relations performance, economic performance, and quality-of-working-life programs. The analysis employs pooled time-series and cross-section data from 18 plants within a division of General Motors for the years 1970–79. The empirical results show strong associations between industrial relations and economic performance measures and limited support for the hypothesis that quality-of-working-life efforts improve both kinds of performance.

Suggested Citation

  • Harry C. Katz & Thomas A. Kochan & Kenneth R. Gobeille, 1983. "Industrial Relations Performance, Economic Performance, and QWL Programs: An Interplant Analysis," ILR Review, Cornell University, ILR School, vol. 37(1), pages 3-17, October.
  • Handle: RePEc:sae:ilrrev:v:37:y:1983:i:1:p:3-17
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    2. repec:gam:jsusta:v:9:y:2017:i:11:p:1992-:d:117103 is not listed on IDEAS
    3. Alexander J. S. Colvin, 2013. "Participation Versus Procedures in Non-Union Dispute Resolution," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 52, pages 259-283, January.
    4. Alan B. Krueger & Alexandre Mas, 2004. "Strikes, Scabs, and Tread Separations: Labor Strife and the Production of Defective Bridgestone/Firestone Tires," Journal of Political Economy, University of Chicago Press, vol. 112(2), pages 253-289, April.
    5. Amanda Pyman & Peter Holland & Julian Teicher & Brian K. Cooper, 2010. "Industrial Relations Climate, Employee Voice and Managerial Attitudes to Unions: An Australian Study," British Journal of Industrial Relations, London School of Economics, vol. 48(2), pages 460-480, June.
    6. David G. Meyer & William N. Cooke, 1993. "US Labour Relations in Transition: Emerging Strategies and Company Performance," British Journal of Industrial Relations, London School of Economics, vol. 31(4), pages 531-552, December.
    7. Ann Bartel & Richard Freeman & Casey Ichniowski & Morris M. Kleiner, 2003. "Can a Work Organization Have an Attitude Problem? The Impact of Workplaces on Employee Attitudes and Economic Outcomes," NBER Working Papers 9987, National Bureau of Economic Research, Inc.
    8. repec:scm:ecofrm:v:5:y:2016:i:1:p:38 is not listed on IDEAS
    9. John T. Addison & Paulino Teixeira, 2006. "Does the Quality of Industrial Relations Matter for the Macro Economy? A Cross-Country Analysis Using Strikes Data," GEMF Working Papers 2006-02, GEMF, Faculty of Economics, University of Coimbra.
    10. Panos, Georgios & Theodossiou, Ioannis, 2009. "Union Mediation and Adaptation to Reciprocal Loyalty Arrangements," MPRA Paper 15471, University Library of Munich, Germany.
    11. Kochan, Thomas A., 1996. "What works at work : overview and assessment," Working papers 3886-96., Massachusetts Institute of Technology (MIT), Sloan School of Management.
    12. Shonchoy, Abu S. & Tsubota, Kenmei, 2015. "Economic impact of political protests (strikes) on manufacturing firms : evidence from Bangladesh," IDE Discussion Papers 523, Institute of Developing Economies, Japan External Trade Organization(JETRO).
    13. Bartel, Ann P. & Freeman, Richard B. & Ichniowski, Casey & Kleiner, Morris M., 2011. "Can a workplace have an attitude problem? Workplace effects on employee attitudes and organizational performance," Labour Economics, Elsevier, vol. 18(4), pages 411-423, August.
    14. Peter Cappelli & William H. Carter, 2000. "Computers, Work Organization, and Wage Outcomes," NBER Working Papers 7987, National Bureau of Economic Research, Inc.
    15. John Kelly & Caroline Kelly, 1991. "‘Them and Us’: Social Psychology and ‘The New Industrial Relations’," British Journal of Industrial Relations, London School of Economics, vol. 29(1), pages 25-48, March.

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