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Dealing with violence: Varied reactions from frontline workers acting in highly vulnerable territories

Author

Listed:
  • Gabriela Lotta
  • Fernanda Lima-Silva

    (Getulio Vargas Foundation, Brazil)

  • Arilson Favareto

Abstract

This paper aims to understand the multiple strategies developed by frontline workers to deal with situations of violence in vulnerable territories. We analyze the micro-dynamics within which workers operate to understand how the State deals with violence. Empirically, we analyzed data from interviews with 140 frontline workers implementing different policies not directly related to violence in neighborhoods located in the city of Sao Paulo, Brazil, known for their populations’ precariousness and vulnerability. The results expand the understanding of the different ways in which violence expresses itself in these places and show that the reactions developed by frontline workers are more complex than those suggested by the existing literature. The multiple violence to which these workers are exposed is used and manipulated by them in various ways during policy implementation. Frontline workers can ignore, negotiate with, or combat violence. They use their agency to develop different reactions based on how they and the policies are embedded or disconnected to the territories.

Suggested Citation

  • Gabriela Lotta & Fernanda Lima-Silva & Arilson Favareto, 2022. "Dealing with violence: Varied reactions from frontline workers acting in highly vulnerable territories," Environment and Planning C, , vol. 40(2), pages 502-519, March.
    • Handle: RePEc:sae:envirc:v:40:y:2022:i:2:p:502-519
    DOI: 10.1177/23996544211031560
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    References listed on IDEAS

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    1. Ting Gong & Paul Collins & Hon Chan & Xiaowei Zang, 2017. "How Cohesive is the Chinese Bureaucracy? A Case Study of Street‐level Bureaucrats in China," Public Administration & Development, Blackwell Publishing, vol. 37(3), pages 217-226, August.
    2. Rachel M. Gisselquist & Danielle Resnick & Otwin Marenin, 2014. "Styles Of Policing And Economic Development In African States," Public Administration & Development, Blackwell Publishing, vol. 34(3), pages 149-161, August.
    3. Paul Collins & Otwin Marenin & Michael Chin‐Chih Chu & Rogerio F. Pinto & Maria Scarlet Do Carmo, 2016. "The Pacifying Police Units of the State of Rio de Janeiro (UPPs): Incremental Innovation or Police Reform?," Public Administration & Development, Blackwell Publishing, vol. 36(2), pages 121-131, May.
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