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The Job Demand-Resources (JD-R) model through the eyes of financial advisers: A scoping review

Author

Listed:
  • Phoebe Arthur
  • Ben Morrison

    (Macquarie University, Sydney, NSW, Australia)

  • Joanne K Earl

    (Department of Psychology, Macquarie University, Sydney, NSW, Australia)

Abstract

This scoping review examines the job demands and resources impacting financial advisers through the lens of the Job Demands-Resources (JD-R) model. Given the significant challenges facing financial advisers, this review identifies key factors contributing to job stress, satisfaction and turnover in the profession. A comprehensive desktop review and thematic analysis of 53 peer-reviewed articles revealed core job demands such as compliance, emotional strain, and work overload, alongside critical job resources like professional development, support and technology. In addition, personal resources, including self-efficacy and optimism, are explored as potential moderators. The findings offer insights into the complex dynamics within the financial advisory industry, providing a foundation for future studies that may look to enhance job satisfaction and retention. JEL Classification: J28 – Safety, Job Satisfaction, Related Public Policy

Suggested Citation

  • Phoebe Arthur & Ben Morrison & Joanne K Earl, 2026. "The Job Demand-Resources (JD-R) model through the eyes of financial advisers: A scoping review," Australian Journal of Management, Australian School of Business, vol. 51(3), pages 959-983, August.
    • Handle: RePEc:sae:ausman:v:51:y:2026:i:3:p:959-983
    DOI: 10.1177/03128962251350337
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    JEL classification:

    • J28 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Safety; Job Satisfaction; Related Public Policy

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