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Importanta Utilizarii Tehnologiilor Informationale Si De Comunicatii Pentru Modernizarea Sistemului Informational - Call Center Primaria Municipiului Timisoara

Author

Listed:
  • Oana ABALUTA
  • Ion PLUMB

    (Catedra de Administratie Publica, Academia de Studii Economice Bucuresti, RomAnia)

Abstract

Se pare ca in era informationala utilizarea tehnologiei informationale este o tendinta necesara pentru evolutia organizatiilor publice si private din secolul 21. Utilizarea tehnologiei informationale in domeniul public include democratia electronica care este orientata spre guvernare si spre guvernare electronica, adica spre orientarea pe piata a serviciilor. Este indubitabil faptul ca utilizarea acestor tehnologii va imbunatati in mod evident eficienta sectorului public si participarea cetatenilor la procesul decizional prin forumuri electronice.

Suggested Citation

  • Oana ABALUTA & Ion PLUMB, 2008. "Importanta Utilizarii Tehnologiilor Informationale Si De Comunicatii Pentru Modernizarea Sistemului Informational - Call Center Primaria Municipiului Timisoara," Theoretical and Empirical Researches in Urban Management, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 3(8), pages 11-36, August.
    • Handle: RePEc:rom:terumm:v:3:y:2008:i:8:p:11-36
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    More about this item

    Keywords

    tehnologia informatiei; e-democratie; sectorul public;
    All these keywords.

    JEL classification:

    • O38 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Government Policy
    • H70 - Public Economics - - State and Local Government; Intergovernmental Relations - - - General
    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration

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