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Conceptions on Services within Traditional Society and Knowledge-Based Society


  • Andreea ZAMFIR

    () (Bucharest Academy of Economic Studies, Romania)

  • Ion PLUMB

    () (Bucharest Academy of Economic Studies, Romania)


The evolution of society from an industrial society to a knowledge-based society determines conceptual transformations of services. This study investigates the similarities and differences in conceptions on services within the knowledge-based society, as compared to the traditional (industrial) society. The findings of this study reveal that even though services have usually been defined in the literature by comparing them with economic goods, this comparison may not be so significant today because of the rapid technological development which has changed the production process of goods and services. The study was conducted using evidence provided by a set of policy documents such as strategies, regulations, reports, as well as articles and books. The findings of this study could be helpful in order to better address the problems encountered in managing service organizations within the knowledge-based society.

Suggested Citation

  • Andreea ZAMFIR & Ion PLUMB, 2010. "Conceptions on Services within Traditional Society and Knowledge-Based Society," REVISTA DE MANAGEMENT COMPARAT INTERNATIONAL/REVIEW OF INTERNATIONAL COMPARATIVE MANAGEMENT, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 11(3), pages 436-444, July.
  • Handle: RePEc:rom:rmcimn:v:11:y:2010:i:3:p:436-444

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    services; goods; industrial society; knowledge-based society..;

    JEL classification:

    • L80 - Industrial Organization - - Industry Studies: Services - - - General
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing


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