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Performance Management Of The Romanian Hospitals: A General Radiography Of The Quality Of Emergency Services

Author

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  • Celia Dana BESCIU
  • Florin CAZACU

Abstract

This paper presents a critical analysis based on the information provided by hospital documents that contains relevant features of the performance management. There have beend studied, synthesized and analysed elements of the hospitals budget, activity reports, information contained in 20 management plans of emergency county hospitals in Romania, some important health indicators. Most important studied aspects are related to: hospital management tools and practices, human resources management, financial performance management, risk management, quality control management,, the european funds accessed, the assessment of the hospitals medical technologies and data transparency on hospitals websites. The paper highlights some of the problems and challenges faced by the employed medical staff and hospital managers in Romania and helps to identify and establish new techniques and methods that improve performance management at the hospital level and not only. County emergency hospitals are characterized by structural challenges related to organization, coordination, integrated management systems and unequal access to hospital services especially in the rural area.

Suggested Citation

  • Celia Dana BESCIU & Florin CAZACU, 2018. "Performance Management Of The Romanian Hospitals: A General Radiography Of The Quality Of Emergency Services," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 12(1), pages 195-201, November.
    • Handle: RePEc:rom:mancon:v:12:y:2018:i:1:p:195-201
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    References listed on IDEAS

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    1. Caroline Berchet & Carol Nader, 2016. "The organisation of out-of-hours primary care in OECD countries," OECD Health Working Papers 89, OECD Publishing.
    2. Dan CONSTANTINESCU, 2012. "Public-private partnership role in increasing the quality of the health insurance services," Theoretical and Applied Economics, Asociatia Generala a Economistilor din Romania - AGER, vol. 0(10(575)), pages 31-54, October.
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