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The main factors of on-line trust

Author

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  • Sofia Elena COLESCA

    () (Bucharest Academy of Economic Studies, Romania)

Abstract

Generaly said, trust is an important factor in many social interactions. Because on-line transactions are characterized by uncertainty and anonymity, trust and risk are essential elements in e-commerce and e-government services. There is a statistically significant relationship between trust and use of e-commerce and e-government websites. So, use of Internet for product acquisition, bill and taxes payments has many risky components. In this context, this article presents the concept of on-line trust.

Suggested Citation

  • Sofia Elena COLESCA, 2007. "The main factors of on-line trust," Economia. Seria Management, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 10(2), pages 27-37, December.
  • Handle: RePEc:rom:econmn:v:10:y:2007:i:2:p:27-37
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    File URL: http://www.management.ase.ro/reveconomia/2007-2/4.pdf
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    More about this item

    Keywords

    Trust; Internet; e-commerce; e-government;

    JEL classification:

    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software
    • M19 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Other

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