IDEAS home Printed from https://ideas.repec.org/a/rom/arasju/v6y2025i1p34-45.html
   My bibliography  Save this article

Exploring The Dynamics Of Public Service Co-Production: Drivers, Opportunities, Challenges And Case Insights In Cultural Domain

Author

Listed:
  • Oana Matilda SABIE

    (Bucharest University of Economic Studies, Bucharest, Romania)

  • Florentina PURDESCU

    (Grigore Antipa National Museum of Natural History, Bucharest, Romania)

  • Elena Maia NIȚĂ

    (Bucharest University of Economic Studies, Bucharest; Romania)

Abstract

The concept of co-production, also known as citizen or beneficiaries’ participation in the delivery of public services, is not a new one, and it has been an established practice for quite some time. As users and institutions from public administration, as well as other types of organisations, work together to improve public services, this concept is gaining more and more recognition. This study aims to determine the key factors influencing the co-production of public services, main opportunities and challenges starting with investigation of specialized literature and continuing with concrete examples of co-production in cultural services provided by museums. The case insights studies presented explores the role of co-production in museums, particularly how involving visitors in the creation and delivery of services enhances diversity and improves quality. Drawing on real-world examples, theoretical frameworks, and scholarly research, this study highlights the benefits and challenges of co-production in general, and in the museum sector in particular.

Suggested Citation

  • Oana Matilda SABIE & Florentina PURDESCU & Elena Maia NIȚĂ, 2025. "Exploring The Dynamics Of Public Service Co-Production: Drivers, Opportunities, Challenges And Case Insights In Cultural Domain," APPLIED RESEARCH IN ADMINISTRATIVE SCIENCES, Research Centre in Public Administration and Public Services, Bucharest, Romania, vol. 6(1), pages 34-45, April.
    • Handle: RePEc:rom:arasju:v:6:y:2025:i:1:p:34-45
    as

    Download full text from publisher

    File URL: https://aras.ase.ro/wp-content/uploads/2025/05/3.-Sabie_Purdescu_Nita.pdf
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Pwint Kay Khine & Jianing Mi & Raza Shahid, 2021. "A Comparative Analysis of Co-Production in Public Services," Sustainability, MDPI, vol. 13(12), pages 1-13, June.
    2. Alina Irina Popescu, 2020. "Long-Term City Innovation Trajectories and Quality of Urban Life," Sustainability, MDPI, vol. 12(24), pages 1-19, December.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Marina Toger & Karima Kourtit & Peter Nijkamp, 2021. "From the Guest Editors: Happy and Healthy Cities," Sustainability, MDPI, vol. 13(22), pages 1-4, November.
    2. Zbigniew J. Makieła & Magdalena M. Stuss & Karolina Mucha-Kuś & Grzegorz Kinelski & Marcin Budziński & Janusz Michałek, 2022. "Smart City 4.0: Sustainable Urban Development in the Metropolis GZM," Sustainability, MDPI, vol. 14(6), pages 1-19, March.
    3. Irina Alina Popescu & Paulo Jorge Reis Mourão, 2024. "Exploring the nexus between national innovation performance and happiness," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-11, December.
    4. Jan Neugebauer & Marek Vokoun, 2024. "Economic and Political Dynamics of Globalization: A Review of Continuity and Change in Research Focus," International Journal of Economic Sciences, European Research Center, vol. 13(1), pages 30-57, May.
    5. Jing-Xiao Zhang & Jia-Wei Cheng & Simon Patrick Philbin & Pablo Ballesteros-Perez & Martin Skitmore & Ge Wang, 2023. "Influencing factors of urban innovation and development: a grounded theory analysis," Environment, Development and Sustainability: A Multidisciplinary Approach to the Theory and Practice of Sustainable Development, Springer, vol. 25(3), pages 2079-2104, March.
    6. Gehring, Marco & Winkler, Franziska & Volk, Rebekka & Schultmann, Frank, 2021. "Projektmanagementsoftware und Scheduling: Aktuelle Bestandsaufnahme von Funktionalitäten und Identifikation von Potenzialen," Working Paper Series in Production and Energy 60, Karlsruhe Institute of Technology (KIT), Institute for Industrial Production (IIP).
    7. Patricia Janoskova & Katarina Repkova Stofkova & Martina Kovacikova & Jana Stofkova & Kristina Kovacikova, 2021. "The Concept of a Smart City Communication in the Form of an Urban Mobile Application," Sustainability, MDPI, vol. 13(17), pages 1-16, August.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rom:arasju:v:6:y:2025:i:1:p:34-45. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Profiroiu Alina (email available below). General contact details of provider: https://edirc.repec.org/data/ccasero.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.