IDEAS home Printed from https://ideas.repec.org/a/rnd/arimbr/v4y2012i6id197.html

Accepting of E-banking among Banking Customers of Pakistan

Author

Listed:
  • Muhammad Muazzam Mughal
  • Muhammad Farhan
  • Kamran Ali
  • Abdul Jabbar Khan

Abstract

E-banking is a platform through which a banking customer can perform its financial or non financial transactions electronically without visiting bank, which not only reduces transaction costs but also saves time.E-banking customers are increasing worldwide but its adoption is low in Pakistan. This study is done to investigate the most important factors which contribute to the espousal of E-banking in Pakistan. For this research primary data was collected from 217 customers of different ages, data was collected by structured questionnaire. Statistical descriptive analysis was used to analyze the data. The results shows that privacy and security, trust, ease of usefulness, knowledge and awareness, inaccessibility and came in person preferences are the factors which affect adoption of E-banking in Pakistani customers. Findings also indicate that banking customers of Pakistan are willing to take on E-banking if proper guideline and awareness is provided to them by banks or banking regularity authorities.

Suggested Citation

  • Muhammad Muazzam Mughal & Muhammad Farhan & Kamran Ali & Abdul Jabbar Khan, 2012. "Accepting of E-banking among Banking Customers of Pakistan," Information Management and Business Review, AMH International, vol. 4(6), pages 332-339, June.
    • Handle: RePEc:rnd:arimbr:v:4:y:2012:i:6:id:197
    DOI: 10.22610/imbr.v4i6.987
    as

    Download full text from publisher

    File URL: https://amhinternational.com/imbr/article/view/197-accepting-of-e-banking-among-banking-customers-of-pakistan
    File Function: Abstract page
    Download Restriction: no
    File URL: https://amhinternational.com/imbr/article/download/197-accepting-of-e-banking-among-banking-customers-of-pakistan/96e9ed80-d75a-4467-836f-19aad45e6065
    File Function: Full text
    Download Restriction: no
    File URL: https://libkey.io/10.22610/imbr.v4i6.987?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    More about this item

    Keywords

    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arimbr:v:4:y:2012:i:6:id:197. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: AMH International (email available below). General contact details of provider: https://amhinternational.com/imbr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.