IDEAS home Printed from https://ideas.repec.org/a/rnd/arimbr/v16y2024i3p424-439.html
   My bibliography  Save this article

Optimization of Warehouse Operations for Upstream Service Companies in the Oil & Gas Industry: A Case Study of XYZ Company

Author

Listed:
  • Mohd Radzi Mohd Daud
  • Mohd Hafiz Zulfakar

Abstract

The oil and gas (O&G) sector drives various parts of Malaysia's economy and accounts for 19% of government revenue in 2021. The volatility of oil prices and the COVID-19 pandemic problem in recent years has taught O&G enterprises, especially upstream players, to focus on business needs and employ cost optimization techniques to compete and survive uncertain circumstances. This study seeks to analyze and describe the warehouse operations setup of an onshore supply base service organization that manages and maintains offshore O&G facilities. This study examines space utilization variables from several supply chain perspectives, particularly operations performance. Semi-structured interviews, site observations, and documentation review are used to collect data for the single-case study. The study findings suggest the organization under study has a basic warehouse setup with lean operations staff to complete business functions. In general, the warehouse arrangement for the organization under investigation is comparable to a distribution center, where 70% of warehouse activities comprise, material receiving, handling, and distribution (loading) to several offshore locations. Findings also showed that two factors, namely: material handling flow and movement, and inventory movement affect warehouse space utilization. The volume of material handled by the warehouse based on business demand, as well as the seasonal trend from offshore activities contribute to the frequency of material loading and impact the material throughput and transit time, which were found to have an impact on space utilization too.

Suggested Citation

  • Mohd Radzi Mohd Daud & Mohd Hafiz Zulfakar, 2024. "Optimization of Warehouse Operations for Upstream Service Companies in the Oil & Gas Industry: A Case Study of XYZ Company," Information Management and Business Review, AMH International, vol. 16(3), pages 424-439.
  • Handle: RePEc:rnd:arimbr:v:16:y:2024:i:3:p:424-439
    DOI: 10.22610/imbr.v16i3(I)S.4071
    as

    Download full text from publisher

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4071/2635
    Download Restriction: no

    File URL: https://ojs.amhinternational.com/index.php/imbr/article/view/4071
    Download Restriction: no

    File URL: https://libkey.io/10.22610/imbr.v16i3(I)S.4071?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Toorajipour, Reza & Sohrabpour, Vahid & Nazarpour, Ali & Oghazi, Pejvak & Fischl, Maria, 2021. "Artificial intelligence in supply chain management: A systematic literature review," Journal of Business Research, Elsevier, vol. 122(C), pages 502-517.
    2. Calzavara, M. & Glock, C. H. & Grosse, E. H. & Persona, A. & Sgarbossa, F., 2017. "Analysis of economic and ergonomic performance measures of different rack layouts in an order picking warehouse," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 82127, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    3. Gu, Jinxiang & Goetschalckx, Marc & McGinnis, Leon F., 2007. "Research on warehouse operation: A comprehensive review," European Journal of Operational Research, Elsevier, vol. 177(1), pages 1-21, February.
    4. Lihle N. Tikwayo & Tebello N. D. Mathaba, 2023. "Applications of Industry 4.0 Technologies in Warehouse Management: A Systematic Literature Review," Logistics, MDPI, vol. 7(2), pages 1-19, April.
    5. Gu, Jinxiang & Goetschalckx, Marc & McGinnis, Leon F., 2010. "Research on warehouse design and performance evaluation: A comprehensive review," European Journal of Operational Research, Elsevier, vol. 203(3), pages 539-549, June.
    6. Bárbara Ferreira & João Reis, 2023. "A Systematic Literature Review on the Application of Automation in Logistics," Logistics, MDPI, vol. 7(4), pages 1-17, November.
    7. Boysen, Nils & de Koster, René & Weidinger, Felix, 2019. "Warehousing in the e-commerce era: A survey," European Journal of Operational Research, Elsevier, vol. 277(2), pages 396-411.
    8. Boysen, Nils & de Koster, René & Weidinger, Felix, 2019. "Warehousing in the e-commerce era: A survey," Publications of Darmstadt Technical University, Institute for Business Studies (BWL) 126185, Darmstadt Technical University, Department of Business Administration, Economics and Law, Institute for Business Studies (BWL).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Chen, Gang & Feng, Haolin & Luo, Kaiyi & Tang, Yanli, 2021. "Retrieval-oriented storage relocation optimization of an automated storage and retrieval system," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 155(C).
    2. Zhuang, Yanling & Zhou, Yun & Hassini, Elkafi & Yuan, Yufei & Hu, Xiangpei, 2024. "Improving order picking efficiency through storage assignment optimization in robotic mobile fulfillment systems," European Journal of Operational Research, Elsevier, vol. 316(2), pages 718-732.
    3. Anastasios Gialos & Vasileios Zeimpekis, 2024. "A state-of-the-art classification and review of parameters that affect the design, control, and operating strategies of order-picking systems," Operational Research, Springer, vol. 24(1), pages 1-52, March.
    4. Boysen, Nils & Schwerdfeger, Stefan & Stephan, Konrad, 2023. "A review of synchronization problems in parts-to-picker warehouses," European Journal of Operational Research, Elsevier, vol. 307(3), pages 1374-1390.
    5. Aloini, Davide & Benevento, Elisabetta & Dulmin, Riccardo & Guerrazzi, Emanuele & Mininno, Valeria, 2025. "Unlocking Real-Time Decision-Making in Warehouses: A machine learning-based forecasting and alerting system for cycle time prediction," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 194(C).
    6. Guo, Xiaolong & Chen, Ran & Du, Shaofu & Yu, Yugang, 2021. "Storage assignment for newly arrived items in forward picking areas with limited open locations," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 151(C).
    7. Gharehgozli, Amir & Zaerpour, Nima, 2020. "Robot scheduling for pod retrieval in a robotic mobile fulfillment system," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 142(C).
    8. Boysen, Nils & de Koster, René, 2025. "50 years of warehousing research—An operations research perspective," European Journal of Operational Research, Elsevier, vol. 320(3), pages 449-464.
    9. van der Gaast, Jelmer Pier & Weidinger, Felix, 2022. "A deep learning approach for the selection of an order picking system," European Journal of Operational Research, Elsevier, vol. 302(2), pages 530-543.
    10. Constantin Wildt & Felix Weidinger & Nils Boysen, 2025. "Picker routing in scattered storage warehouses: an evaluation of solution methods based on TSP transformations," OR Spectrum: Quantitative Approaches in Management, Springer;Gesellschaft für Operations Research e.V., vol. 47(1), pages 35-66, March.
    11. Nilendra Singh Pawar & Subir S. Rao & Gajendra K. Adil, 2024. "Improving Order-Picking Performance in E-Commerce Warehouses through Entropy-Based Hierarchical Scattering," Sustainability, MDPI, vol. 16(14), pages 1-27, July.
    12. Jiang, Min & Huang, George Q., 2022. "Intralogistics synchronization in robotic forward-reserve warehouses for e-commerce last-mile delivery," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 158(C).
    13. David Winkelmann & Frederik Tolkmitt & Matthias Ulrich & Michael Römer, 2025. "Integrated storage assignment for an E-grocery fulfilment centre: accounting for day-of-week demand patterns," Flexible Services and Manufacturing Journal, Springer, vol. 37(2), pages 558-598, June.
    14. Jiang, Min & Leung, K.H. & Lyu, Zhongyuan & Huang, George Q., 2020. "Picking-replenishment synchronization for robotic forward-reserve warehouses," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 144(C).
    15. Michele Barbato & Alberto Ceselli & Giovanni Righini, 2024. "A polynomial-time dynamic programming algorithm for an optimal picking problem in automated warehouses," Journal of Scheduling, Springer, vol. 27(4), pages 393-407, August.
    16. Lam, H.Y. & Ho, G.T.S. & Mo, Daniel Y. & Tang, Valerie, 2023. "Responsive pick face replenishment strategy for stock allocation to fulfil e-commerce order," International Journal of Production Economics, Elsevier, vol. 264(C).
    17. David Winkelmann & Frederik Tolkmitt & Matthias Ulrich & Michael Romer, 2022. "Integrated storage assignment for an e-grocery fulfilment centre: Accounting for day-of-week demand patterns," Papers 2209.03998, arXiv.org, revised May 2023.
    18. Laura Korbacher & Katrin Heßler & Stefan Irnich, 2023. "The Single Picker Routing Problem with Scattered Storage: Modeling and Evaluation of Routing and Storage Policies," Working Papers 2302, Gutenberg School of Management and Economics, Johannes Gutenberg-Universität Mainz.
    19. Onal, Sevilay & Zhu, Wen & Das, Sanchoy, 2023. "Order picking heuristics for online order fulfillment warehouses with explosive storage," International Journal of Production Economics, Elsevier, vol. 256(C).
    20. Boysen, Nils & de Koster, René & Füßler, David, 2021. "The forgotten sons: Warehousing systems for brick-and-mortar retail chains," European Journal of Operational Research, Elsevier, vol. 288(2), pages 361-381.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rnd:arimbr:v:16:y:2024:i:3:p:424-439. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Muhammad Tayyab (email available below). General contact details of provider: https://ojs.amhinternational.com/index.php/imbr .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.