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An Empirical Study On Job Prospects In Bpo: Indian Perspective

Author

Listed:
  • Dhermendra, Mehta

    (FMS Pt. JNIBM, Vikram University, Ujjain (M.P.) India)

  • K. Sharma, Jitendra

    (AFMR Indore (MP) India)

  • K. Mehta, Naveen

    (Faculty-Board of Studies, The Institute of Chartered Accountants of India, New Delhi, India)

Abstract

The gamut of globalization is far reaching and yielding rich dividends to the business activities of developing countries like India. The impact of information and technology is clearly visible in augmenting the growth of business. The business houses are more prone to meet the deadline of their set objectives. The evolution of Business Process Outsourcing is an indication of enabling the organizations to nurture the available knowledge and utilizing the resources at the optimum level. In India, BPO as a career option is growing in leaps and bounds. It is very revealing that so far the youth of rural areas have not identifying BPO as a lucrative career option. The present research study was conducted on 200 youth aspirants belonging to suburban and rural areas of Madhya Pradesh, the second largest state of India in terms of area. The data were analyzed and interpreted and significant results were obtained.

Suggested Citation

  • Dhermendra, Mehta & K. Sharma, Jitendra & K. Mehta, Naveen, 2011. "An Empirical Study On Job Prospects In Bpo: Indian Perspective," UTMS Journal of Economics, University of Tourism and Management, Skopje, Macedonia, vol. 2(1), pages 29-35.
    • Handle: RePEc:ris:utmsje:0024
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    More about this item

    Keywords

    BPO; career; dimensions; rural; youth; aspirants;
    All these keywords.

    JEL classification:

    • J21 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Labor Force and Employment, Size, and Structure
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

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