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Evolución de la productividad y asociación con la satisfacción en la atención hospitalaria y especializada de los sistemas sanitarios de las Comunidades Autónomas

Author

Listed:
  • Seijas Díaz , Amparo

    () (Universidade da Coruña)

  • Iglesias Gómez , Guillermo

    () (Universidade da Coruña)

Abstract

El objetivo de este trabajo es analizar los cambios de productividad y su relación con las variaciones de satisfacción percibida en la atención hospitalaria y especializada de los Servicios Regionales de Salud españoles para el periodo 1999-2004. Se utilizan índices de productividad de Malmquist e índices de eficiencia obtenidos mediante Análisis Envolvente de Datos, incluyendo procedimientos bootstrap para la obtención de resultados y su análisis. En promedio se da un avance de la productividad y una caída de la satisfacción de los ciudadanos, pero a nivel individual de Comunidad Autónoma no existe correlación entre ambos aspectos. La opción de incluir en la función de producción hospitalaria un indicador de satisfacción mejora los resultados globales, si bien no da lugar a cambios importantes en las ordenaciones de las Comunidades Autónomas.

Suggested Citation

  • Seijas Díaz , Amparo & Iglesias Gómez , Guillermo, 2013. "Evolución de la productividad y asociación con la satisfacción en la atención hospitalaria y especializada de los sistemas sanitarios de las Comunidades Autónomas," INVESTIGACIONES REGIONALES - Journal of REGIONAL RESEARCH, Asociación Española de Ciencia Regional, issue 27, pages 7-32.
  • Handle: RePEc:ris:invreg:0242
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    References listed on IDEAS

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    More about this item

    Keywords

    Productividad; eficiencia; satisfacción; índice de Malmquist; análisis envolvente de datos; sanidad;

    JEL classification:

    • H40 - Public Economics - - Publicly Provided Goods - - - General
    • I10 - Health, Education, and Welfare - - Health - - - General
    • I18 - Health, Education, and Welfare - - Health - - - Government Policy; Regulation; Public Health

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