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Communication Problems Between Administration and Other Medical Personnel in Health Institutions: Example of Public Heath Management

Author

Listed:
  • Soysal, Abdullah

    (Kahramanmaraş Sütçü İmam University)

  • Yağar, Fedayi

    (Kahramanmaraş Sütçü İmam University)

  • Koz, Turgut

    (Kahramanmaraş Sütçü İmam University)

  • Tunç, Meryem

    (Kahramanmaraş Sütçü İmam University)

Abstract

In 2002, Turkey’s starting health on the transformation process management of the health system and organization, service delivery, on factors such as human resources and finance context reflections, it was tried to be assessed in light of data obtained from secondary sources and analyzed. In this respect, a study carried out to identify communication problems between administrator and other medical personel in Public Health Department of Kahramanmaraş and survey applied on 77 healthcare personnel. Analyses of information obtained by the data acquisition tools carried out using SPSS 15.0 software package. A statistically significant difference weren’t found between communication problems between administrator and healthcare personnel toward perceptions and gender, age, profession, experience, employment period in the institution, level of education and receiving a training on communication. This difference were just found between communication problems between administrator and healthcare personnel toward perceptions and position. As a result, managers doesn’t have problem with other personnel about communication but other personnel found to have problem with managers about communication.

Suggested Citation

  • Soysal, Abdullah & Yağar, Fedayi & Koz, Turgut & Tunç, Meryem, 2016. "Communication Problems Between Administration and Other Medical Personnel in Health Institutions: Example of Public Heath Management," Business and Economics Research Journal, Uludag University, Faculty of Economics and Administrative Sciences, vol. 7(3), pages 183-195, July.
  • Handle: RePEc:ris:buecrj:0243
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    More about this item

    Keywords

    Organizational Communication; Communication Problems; Health Institution; Health Employee; Director;
    All these keywords.

    JEL classification:

    • I00 - Health, Education, and Welfare - - General - - - General
    • I10 - Health, Education, and Welfare - - Health - - - General

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