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Subordinate's Trust in the Supervisor and its Impact on Organizational Effectiveness

Author

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  • Bilal Afsar

    () (Hazara University, Pakistan)

  • Bilal Bin Saeed

    () (COMSATS Abbottabad, Pakistan)

Abstract

This study tested a model of trust-in-supervisor that included propensity to trust and supervisor attributes (i.e., ability, benevolence, and integrity) as antecedents and affective organizational commitment and helping intention as criterion outcomes. A field survey using a structured questionnaire was used to gather data from 255 white-collar employees from diverse occupations and organizations. Path analysis results showed that supervisor ability, benevolence, and integrity as well as employees' propensity to trust were positively associated with trust-in-supervisor. Trust-in-supervisor, in turn, predicted employees' affective organizational commitment but did not have any influence on their willingness to help co-workers. Implications of the findings and suggestions for future research are discussed.

Suggested Citation

  • Bilal Afsar & Bilal Bin Saeed, 2010. "Subordinate's Trust in the Supervisor and its Impact on Organizational Effectiveness," Romanian Economic Journal, Department of International Business and Economics from the Academy of Economic Studies Bucharest, vol. 13(38), pages 3-25, December.
  • Handle: RePEc:rej:journl:v:13:y:2010:i:38:p:3-25
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    Keywords

    trust-in-supervisor; propensity to trust; affective commitment; helping intention;

    JEL classification:

    • J01 - Labor and Demographic Economics - - General - - - Labor Economics: General

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