IDEAS home Printed from https://ideas.repec.org/a/rce/rvceco/7140.html
   My bibliography  Save this article

¿Hay un papel para la gestión del potencial humano en el servicio público costarricense?

Author

Listed:
  • Redondo Gómez, Eugenio

Abstract

Este ensayo insiste en la necesidad de adoptar una estrategia de servicio al cliente que, desde un punto de vista fiscal, se convierte en una estrategia de servicio al obligado tributario, como un medio para minimizar el bache existente entre las instituciones gubernamentales costarricenses y la sociedad civil, todo ello bajo el supuesto de que, al ser los impuestos un tipo de obligación tributaria, el contribuyente (de dichos impuestos) se convierte en un obligado tributario. En caso de adoptarse tal estrategia, el autor aboga por la adopción de cambios en el Régimen de Servicio Civil existente en Costa Rica, dado que el factor humano en la calidad de los servicios es indispensable.

Suggested Citation

  • Redondo Gómez, Eugenio, 2008. "¿Hay un papel para la gestión del potencial humano en el servicio público costarricense?," Revista de Ciencias Económicas, Instituto de Investigaciones en Ciencias Económicas, Universidad de Costa Rica, vol. 26(2), December.
    • Handle: RePEc:rce:rvceco:7140
    as

    Download full text from publisher

    File URL: https://revistas.ucr.ac.cr/index.php/economicas/article/view/7140
    Download Restriction: no
    ---><---

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:rce:rvceco:7140. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Luis J. Hall (email available below). General contact details of provider: https://edirc.repec.org/data/iiucrcr.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.