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Cultural standards of Bosnia and Herzegovina: Empirical findings and implications for strategic human resource management

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  • Hirt, Christian
  • Ortlieb, Renate

Abstract

According to theoretical approaches to strategic human resource management (SHRM), knowledge about a country’s business culture and the ability to develop appropriate skills are a source of competitive advantage. This article analyses cultural standards in the transition economy of Bosnia and Herzegovina. On the basis of narrative interviews with twelve Austrian managers and feedback sessions with thirty Bosnian business experts we identify seven cultural standards, for example regarding bureaucratic behaviour, decision making and customer focus. Therewith we contribute to culture specific human resource management (HRM) research and deficient crosscultural literature for transition economies.

Suggested Citation

  • Hirt, Christian & Ortlieb, Renate, 2012. "Cultural standards of Bosnia and Herzegovina: Empirical findings and implications for strategic human resource management," Journal of East European Management Studies, Rainer Hampp Verlag, vol. 17(2), pages 205-225.
  • Handle: RePEc:rai:joeems:doi_10.1688/1862-0019_jeems_2012_02_hirt
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    Keywords

    Strategic human resource management; cross-cultural management; cultural standards; cultural standard method; strategic training; South Eastern Europe;

    JEL classification:

    • L10 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - General
    • L22 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Firm Organization and Market Structure
    • L26 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Entrepreneurship
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • P20 - Economic Systems - - Socialist Systems and Transition Economies - - - General
    • P31 - Economic Systems - - Socialist Institutions and Their Transitions - - - Socialist Enterprises and Their Transitions

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