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Estimate And Analysis Of Vocational Training School (Iek) Students’ Satisfaction Regarding The Quality Of Studies Provided By These Schools

Author

Listed:
  • Sofia ANASTASIADOU

    (University of Western Macedonia, Greece)

  • Thomas FOTIADIS

    (Democritus University of Thrace, Greece)

  • Lazaros ANASTASIADIS

    (Political Scientist, Greece)

  • George IAKOVIDIS

    (School of Pedagogical and Technological Education (ASPETE), Greece)

  • Xristina FOTIADOU

    (University of Western Macedonia, Greece)

  • Chrysanthi TILIAKOU

    (University of Western Macedonia, Greece)

Abstract

Measuring students’ satisfaction renders great service to the post-secondary educational institutions, since it offers the possibility to detect the strengths and weaknesses of these institutions and determine the areas that should be improved. Students’ satisfaction goes beyond teachers’ evaluation, which is a short sighted perspective, and includes wider concepts of students’ learning experience. In this context, knowing the degree of satisfaction is not enough. What is rather important is to comprehend the factors contributing to this satisfaction. The present survey aims at revealing the causes leading to IEK students’ satisfaction or obstructing it. The research was carried out at IEK of West Macedonia, Greece and the research tool used was SEVQUAL. Moreover, Analyse des Correspondences was used for data analysis. Results relating to students’ satisfaction and quality of studies were not encouraging. Finally, problems affecting the quality of studies came forward.

Suggested Citation

  • Sofia ANASTASIADOU & Thomas FOTIADIS & Lazaros ANASTASIADIS & George IAKOVIDIS & Xristina FOTIADOU & Chrysanthi TILIAKOU, 2016. "Estimate And Analysis Of Vocational Training School (Iek) Students’ Satisfaction Regarding The Quality Of Studies Provided By These Schools," Scientific Bulletin - Economic Sciences, University of Pitesti, vol. 15(2), pages 38-45.
    • Handle: RePEc:pts:journl:y:2016:i:2:p:38-45
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    Cited by:

    1. Christos Papademetriou & Sofia Anastasiadou & Stylianos Papalexandris, 2023. "The Effect of Sustainable Human Resource Management Practices on Customer Satisfaction, Service Quality, and Institutional Performance in Hotel Businesses," Sustainability, MDPI, vol. 15(10), pages 1-23, May.

    More about this item

    Keywords

    Vocational Training; School students; Satisfaction.;
    All these keywords.

    JEL classification:

    • A14 - General Economics and Teaching - - General Economics - - - Sociology of Economics
    • A22 - General Economics and Teaching - - Economic Education and Teaching of Economics - - - Undergraduate
    • P36 - Political Economy and Comparative Economic Systems - - Socialist Institutions and Their Transitions - - - Consumer Economics; Health; Education and Training; Welfare, Income, Wealth, and Poverty

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