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Normalisation, certification : quelques éléments de définition

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  • Agnès Grenard

Abstract

[eng] There is an abundant literature dealing with quality. In spite of the more and more frequent use of this notion, resorting to it still remains somewhat a source of confusion. The purpose of this paper is to provide further definition and clarification in order to offer a better understanding of this phenomenon. Based on the idea that quality suppose references shared by all economic agents, that is to say, that quality needs preexistent standards, emphasis is put, upstream, on standardisation and, downstream, on resulting certification procedures. The structural and institutional characteristics of these concepts allow a detailed framework where quality can find a specifie place to be built. [fre] On a beaucoup écrit sur la question de la qualité. Bien que l'utilisation de cette notion soit de plus en plus systématique, ce recours reste quelque peu désordonné. L'objet de cet article consiste à fournir des éléments complémentaires de définition et de clarification permettant une meilleure appréhension du phénomène. Partant de l'idée selon laquelle la qualité suppose l'existence d'un référentiel commun à tous les agents économiques, c'est-à-dire des normes pré-établies, nous nous intéressons, en amont, à la normalisation et en aval, aux procédures de certification qui en découlent. Sur la base de la présentation des caractéristiques structurelles et institutionnelles de ces différents concepts, nous pouvons construire un cadre de référence au sein duquel la qualité trouve une place spécifique.

Suggested Citation

  • Agnès Grenard, 1996. "Normalisation, certification : quelques éléments de définition," Revue d'Économie Industrielle, Programme National Persée, vol. 75(1), pages 45-60.
  • Handle: RePEc:prs:recind:rei_0154-3229_1996_num_75_1_1604 Note: DOI:10.3406/rei.1996.1604
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    Cited by:

    1. Didier Bédé & Sébastien Bédé & Amélie Fiorello & Nathalie Maumon, 2012. "L’appropriation d’un outil de gestion de la qualité à travers le prisme de la légitimité : le cas d’un Institut d’Administration des Entreprises," Post-Print halshs-01116346, HAL.
    2. Juliette Arnal, 2005. "Formalization of ethics : the issue of standardization," Cahiers de la Maison des Sciences Economiques r05074, Université Panthéon-Sorbonne (Paris 1).
    3. Gilles Grolleau & Jeremy Lamri & Naoufel Mzoughi, 2008. "Déterminants de la diffusion internationale de la norme ISO 14001," Economie & Prévision, La Documentation Française, pages 123-138.

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