IDEAS home Printed from https://ideas.repec.org/a/prg/jnlaip/v2022y2022i1id160p1-14.html
   My bibliography  Save this article

Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications

Author

Listed:
  • Tereza Zichová

Abstract

The paper deals with an analysis and evaluation of an innovative visual design of the Czech Financial Administration application, which was launched in order to solve needs arising from the COVID-19 pandemic. The Financial Administration had not made use of information technologies for several years, which had prevented the streamlining of public services offered to taxpayers. The aim of the study is to compare the perception of the visual interface design of two Financial Administration applications: (a) the Tax Portal - launched before the pandemic, and (b) the application for the provision of a compensation bonus for self-employed - launched during the pandemic. The research is based on a sequential mixed method design, where findings from a focus group and an interview are used to define relevant properties of web design to be evaluated in a questionnaire survey. The difference between variables regarding the perception of the Financial Administration applications is determined using a paired t-test. The results show that the new application has brought a significant change in the appearance of the interface design. Positive results of the Financial Administration's innovative approach can be beneficial for future development of different e-government projects.

Suggested Citation

  • Tereza Zichová, 2022. "Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 2022(1), pages 1-14.
    • Handle: RePEc:prg:jnlaip:v:2022:y:2022:i:1:id:160:p:1-14
    DOI: 10.18267/j.aip.160
    as

    Download full text from publisher

    File URL: http://aip.vse.cz/doi/10.18267/j.aip.160.html
    Download Restriction: free of charge
    File URL: http://aip.vse.cz/doi/10.18267/j.aip.160.pdf
    Download Restriction: free of charge
    File URL: https://libkey.io/10.18267/j.aip.160?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Hoppe, Thomas & Schanz, Deborah & Sturm, Susann & Sureth, Caren, 2019. "Measuring tax complexity across countries: A survey study on MNCs," arqus Discussion Papers in Quantitative Tax Research 245, arqus - Arbeitskreis Quantitative Steuerlehre.
    2. John C. Frain, 2007. "Small sample power of tests of normality when the alternative is an alpha-stable distribution," Trinity Economics Papers tep0207, Trinity College Dublin, Department of Economics.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Tereza Zichová, . "Visual Interface Design Innovation: Citizens' Perception of Financial Administration Applications," Acta Informatica Pragensia, Prague University of Economics and Business, vol. 0.
    2. Müller, Jens & Weinrich, Arndt, 2020. "Tax knowledge diffusion via strategic alliances," arqus Discussion Papers in Quantitative Tax Research 253, arqus - Arbeitskreis Quantitative Steuerlehre.
    3. Greg Hannsgen, 2011. "Infinite-variance, Alpha-stable Shocks in Monetary SVAR: Final Working Paper Version," Economics Working Paper Archive wp_682, Levy Economics Institute.
    4. Greg Hannsgen, 2012. "Infinite-variance, alpha-stable shocks in monetary SVAR," International Review of Applied Economics, Taylor & Francis Journals, vol. 26(6), pages 755-786, April.
    5. Baldin, Andrea, 2017. "A DEA approach for selecting a bundle of tickets for performing arts events," Journal of Retailing and Consumer Services, Elsevier, vol. 39(C), pages 190-200.
    6. Gabriele di Filippo, 2017. "What drives gross flows in equity and investment fund shares in Luxembourg?," BCL working papers 112, Central Bank of Luxembourg.
    7. Chama CHIPETA & Daniel Francois MEYER, 2018. "Trade Openness, FDI and Exchange Rate Effects on Job Creation in South Africa's Tradable Sectors," Journal of Economics and Behavioral Studies, AMH International, vol. 10(4), pages 197-212.
    8. Hoppe, Thomas, 2020. "Tax complexity in Australia: A survey-based comparison to the OECD average," arqus Discussion Papers in Quantitative Tax Research 251, arqus - Arbeitskreis Quantitative Steuerlehre.
    9. Chipeta Chama & Meyer Daniel Francois & Muzindutsi Paul-Francois, 2017. "The Effect of Exchange Rate Movements and Economic Growth on Job Creation," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 62(2), pages 20-41, August.
    10. Fateme Kaghazloo & Ana Clara Borrego, 2022. "Designing a Model of the Factors Affecting Tax professionals' Tax noncompliant behaviour using The ISM Approach," Public Organization Review, Springer, vol. 22(4), pages 1099-1120, December.
    11. Luca Zanin, 2021. "On the estimation of Okun’s coefficient in some countries in Latin America: a comparison between OLS and GME estimators," Empirical Economics, Springer, vol. 60(3), pages 1575-1592, March.
    12. Meyer Danie Francois & Chipeta Chama & Camel Richard Thabang Mc, 2018. "An Analysis of the Effectiveness of Interest Rates to Facilitate Price Stability and Economic Growth in South Africa," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 63(3), pages 68-90, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:prg:jnlaip:v:2022:y:2022:i:1:id:160:p:1-14. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Stanislav Vojir (email available below). General contact details of provider: https://edirc.repec.org/data/uevsecz.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.