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Explicitación del conocimiento en pequeñas y medianas empresas. Un análisis desde la perspectiva de redes sociales || Explicit knowledge in small and medium enterprises. An analysis from the perspective of social networks

Author

Listed:
  • Pinochet Sánchez, Giselle

    (Facultad de Ciencias Económicas y Administrativas. Universidad Antonio Nariño (Colombia))

  • Mariño, Juan Pablo

    (Facultad de Ciencias Económicas y Administrativas. Universidad Antonio Nariño (Colombia))

  • Ramírez Tarazona, Vladimir

    (Facultad de Ciencias Económicas y Administrativas. Universidad Antonio Nariño (Colombia))

Abstract

Pese a la reconocida importancia sobre la explicitación del conocimiento dentro de la gestión del conocimiento, este proceso ha sido mayormente estudiado desde la perspectiva interna. Es decir, considerando únicamente a los trabajadores como actores de la explicitación, dejando de lado que con frecuencia las fuentes de conocimiento son actores externos. El objetivo de este trabajo es evaluar si existen diferencias significativas entre las empresas que hacen explicitación del conocimiento de forma interna, versus las que incluyen actores externos en este proceso. Para ello, se aplicó un modelo de red en el que los nodos representan actores internos y externos y los vínculos dirigidos dan cuenta de quién es la fuente del conocimiento y quién es quién es responsable de la explicitación del conocimiento. Se aplicó el modelo a 21 pequeñas empresas de servicios colombianas y con base en los resultados obtenidos se encontró que es posible clasificar a las empresas en cuatro categorías según su tendencia a mostrar más o menos explicitación interna, y más o menos explicitación abierta. Los resultados sugieren que existen perfiles de explicitación con mejor desempeño que otros. || Despite of the recognized importance on the explicitation of knowledge within knowledge management, this process has been mainly studied from the internal perspective. That is, considering only the workers as explicit actors, leaving aside that the sources of knowledge are often external actors. The objective of this paper is to evaluate if there are significant differences between companies that make knowledge explicit internally, versus those that include external actors in this process. For this, a network model was applied in which the nodes represent internal and external actors and the directed links give an account of who is the source of knowledge and who is who is responsible for the disclosure of knowledge. The model was applied to 21 small Colombian service companies and based on the results obtained it was found that it is possible to classify companies into four categories according to their tendency to show more or less internal explicitness, and more or less open explicitness. The results suggest that explicitation profiles exist with better performance than others.

Suggested Citation

  • Pinochet Sánchez, Giselle & Mariño, Juan Pablo & Ramírez Tarazona, Vladimir, 2020. "Explicitación del conocimiento en pequeñas y medianas empresas. Un análisis desde la perspectiva de redes sociales || Explicit knowledge in small and medium enterprises. An analysis from the perspecti," Revista de Métodos Cuantitativos para la Economía y la Empresa = Journal of Quantitative Methods for Economics and Business Administration, Universidad Pablo de Olavide, Department of Quantitative Methods for Economics and Business Administration, vol. 29(1), pages 302-318, June.
  • Handle: RePEc:pab:rmcpee:v:29:y:2020:i:1:p:302-318
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    More about this item

    Keywords

    explicitación; red; explicitación abierta; externalization; network; open externalization.;
    All these keywords.

    JEL classification:

    • C00 - Mathematical and Quantitative Methods - - General - - - General
    • L14 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance - - - Transactional Relationships; Contracts and Reputation
    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General

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