IDEAS home Printed from https://ideas.repec.org/a/oup/indcch/v13y2004i3p477-503.html
   My bibliography  Save this article

The impact of TQM institutionalization on transactions cost calculations in customer--supplier relationships

Author

Listed:
  • Kimberly A. Bates
  • David G. Hollingworth

Abstract

Little research has been done on managerial perceptions of transaction costs, or on the impact of institutions on the calculation of transactions costs. In this study we develop a model that evaluates the effects of institutional forces on transactions costs calculations in the context of the institutionalization of total quality management. Our findings indicate that institutionalization does indeed shape perceptions of transactions costs, as do factors already associated with the transaction cost model, such as asset specificity and interdependence of customer and supplier. Our findings have important implications for research into both institutionalization and transactions costs analysis. Copyright 2004, Oxford University Press.

Suggested Citation

  • Kimberly A. Bates & David G. Hollingworth, 2004. "The impact of TQM institutionalization on transactions cost calculations in customer--supplier relationships," Industrial and Corporate Change, Oxford University Press and the Associazione ICC, vol. 13(3), pages 477-503, June.
    • Handle: RePEc:oup:indcch:v:13:y:2004:i:3:p:477-503
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Vijayasarathy, Leo R., 2010. "Supply integration: An investigation of its multi-dimensionality and relational antecedents," International Journal of Production Economics, Elsevier, vol. 124(2), pages 489-505, April.

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:oup:indcch:v:13:y:2004:i:3:p:477-503. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Oxford University Press (email available below). General contact details of provider: https://academic.oup.com/icc .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.