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Organizational Communication as an Important Factor of Organizational Behaviour


  • Zeljko Turkalj

    () (Faculty of Economics in Osijek, Croatia)

  • Ivana Fosic

    () (Faculty of Economics in Osijek, Croatia)


Organization sets itself specific objectives in order to meet the better business success, and to gain comparative advantage over the competition. For these objectives to be achieved, of crucial importance is organizational communication per se which implies communication among employees, as well as communication between different hierarchic levels in the same organization. Communication as an element of organizational behaviour is seen through the group level as the independent variable. Throughout this paper we shall explain the importance of communication for organization, the communicational process and channels for information flow through the network of small formal groups and the network of informal groups. Hereby we also want to emphasize the greater need for appreciation of communication as the important factor of organizational behaviour due to the growing changes in organizations which face the leadership with new challenges and opportunities for testing the different organizational behavour concept modes. We will also demonstrate the extent of satisfaction with communication within the observed economic operators in Osijek-Baranja County, and evaluate the impact of communication on the employee level on business performance of the same.

Suggested Citation

  • Zeljko Turkalj & Ivana Fosic, 2009. "Organizational Communication as an Important Factor of Organizational Behaviour," Interdisciplinary Management Research, Josip Juraj Strossmayer University of Osijek, Faculty of Economics, Croatia, vol. 5, pages 33-42.
  • Handle: RePEc:osi:journl:v:5:y:2009:p:33-42

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    Cited by:

    1. Betül AKAN & Funda ER ÜLKER & Agah Sinan ÜNSAR, 2016. "The Effect Of Organizational Communication Towards Resistance To Change: A Case Study In Banking Sector," Economic Review: Journal of Economics and Business, University of Tuzla, Faculty of Economics, vol. 14(1), pages 53-67, May.

    More about this item


    communication; organization; organizational behaviour; communication satisfaction;

    JEL classification:

    • D23 - Microeconomics - - Production and Organizations - - - Organizational Behavior; Transaction Costs; Property Rights
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility


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