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The Six Sigma System In Relation To The Business' Strategy And Priorities

Author

Listed:
  • Dragoi Ionut

    () (West University of Timisoara, The Faculty of Economics and Business Administration)

  • David Marcel

    () (West University of Timisoara, Faculty of Economics and Business Administration)

  • Boldea Monica

    () (West University of Timisoara, The Faculty of Economics and Business Administration)

Abstract

Now more than ever, corporations the world over are scrambling to redefine the processes, techniques, and strategies they need to survive in an age of uncertainty. Businesses today seek an effective corporate performance measurement system to maximize the bottom line. With the advent of the Internet, ongoing globalization, and standardization in management systems, business leaders must focus on how to measure performance to monitor their continued viability and success. Many existing performance measurement systems were designed to support business practices and to monitor progress. With shrinking margins and competitive pressures, however, corporate performance measurement systems must do more than monitor. They must identify opportunities for optimizing profitability and growth, without pitting one against the other. The idea is to use performance measures to add value, instead of simply measuring for a formality. The Six Sigma method is not only a trendy "new solution", it is not a business whim linked to a single method or strategy - the study trying to draw attention to the fact that Six Sigma is a flexible system to improve the management and the performance of companies. The research paper seeks to demonstrate that the Six Sigma method refers to both the passion for customer service and a drive for new ideas, and to statistics and processing numbers, finding application in the fields of marketing, services, human resources, finance and sales, as well as in production and engineering.

Suggested Citation

  • Dragoi Ionut & David Marcel & Boldea Monica, 2011. "The Six Sigma System In Relation To The Business' Strategy And Priorities," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(2), pages 236-242, December.
  • Handle: RePEc:ora:journl:v:1:y:2011:i:2:p:236-242
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    File URL: http://anale.steconomiceuoradea.ro/volume/2011/n2/032.pdf
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    More about this item

    Keywords

    Six Sigma method; quality; performance measurement; profitability; growth;

    JEL classification:

    • M10 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - General
    • L21 - Industrial Organization - - Firm Objectives, Organization, and Behavior - - - Business Objectives of the Firm
    • O43 - Economic Development, Innovation, Technological Change, and Growth - - Economic Growth and Aggregate Productivity - - - Institutions and Growth

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