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Insurance Consultants Attitude Towards Relationship Marketing Elements

Author

Listed:
  • Grigoras Elena
  • Stofor Ovidiu

Abstract

This paper aims to investigate how the insurance consultants apply the relationship marketing specific elements in their relationship with customers. "How to establish and, especially, how to maintain the relationship between supplier and consumer of insurance services?" represents the investigated problem. Obstacles in attracting clients, in gaining and maintaining confidence, in communicating with them represent the grounds for that particular subject. It features an analysis of the relationship between supplier and consumer of insurance services.

Suggested Citation

  • Grigoras Elena & Stofor Ovidiu, 2010. "Insurance Consultants Attitude Towards Relationship Marketing Elements," Annals of Faculty of Economics, University of Oradea, Faculty of Economics, vol. 1(1), pages 721-725, July.
  • Handle: RePEc:ora:journl:v:1:y:2010:i:1:p:721-725
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    File URL: http://anale.steconomiceuoradea.ro/volume/2010/n1/113.pdf
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    More about this item

    Keywords

    relationship marketing; insurance market; insurance sales agents;
    All these keywords.

    JEL classification:

    • M31 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Marketing and Advertising - - - Marketing

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