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Application Of Artificial Intelligence In Logistics Processes - A Case Study Of Michelin Poland Ltd

Author

Listed:
  • Dariusz Racz

    (Faculty of Economic Sciences, University of Warmia and Mazury in Olsztyn)

  • Klaudia Kucinska

    (Faculty of Economic Sciences, University of Warmia and Mazury in Olsztyn)

Abstract

This article focuses on analyzing the use of artificial intelligence (AI) in logistics processes using the example of Michelin Poland Ltd. The purpose of the paper is to assess the degree of application of AI technology in logistics and its impact on operational efficiency. The research includes a literature analysis, a survey of Michelin employees and an evaluation of the effectiveness of the implemented solutions. The results indicate that the implementation of AI has contributed to improving process efficiency, increasing the quality of work and reducing operating costs. Challenges to AI adaptation were also identified, such as high implementation costs and potential employee layoffs. The analysis confirmed that AI is a key component of logistics management strategies in the context of Industry 4.0, contributing to the company's competitiveness. The article underscores the importance of sustainably implementing AI technologies to maximize benefits and minimize risks, offering valuable lessons for logistics managers and researchers.

Suggested Citation

  • Dariusz Racz & Klaudia Kucinska, 2025. "Application Of Artificial Intelligence In Logistics Processes - A Case Study Of Michelin Poland Ltd," OLSZTYN ECONOMIC JOURNAL, University of Warmia and Mazury in Olsztyn, Faculty of Economic Sciences, vol. 20(1), pages 5-16, June.
    • Handle: RePEc:ole:journl:v:20:y:2025:i:1:p:5-16
    DOI: https://doi.org/10.31648/oej.11114
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    More about this item

    Keywords

    logistics management; digital transformation; automation; operational efficiency;
    All these keywords.

    JEL classification:

    • L91 - Industrial Organization - - Industry Studies: Transportation and Utilities - - - Transportation: General
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes

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