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Methods Of Increasing Labour Productivity In Service Enterprise

Author

Listed:
  • Elzbieta Skapska

    (Department of Economics and Social Sciences Faculty of Management Bialystok University of Technology)

  • Ewa Rollnik-Sadowska

    (Department of Economics and Social Sciences Faculty of Management Bialystok University of Technology)

  • Ewelina Konicka

    (Department of Economics and Social Sciences Faculty of Management Bialystok University of Technology)

Abstract

In the era of innovation resulting from intense competition on a global scale, a modern enterprise, especially a service one, needs to keep pace with the changing market conditions. One of the requirements, under the process of “technologization” of economic activities that determines the survival and development of an enterprise, is the ability to increase the level of labour productivity. Identifying the determinants of labour productivity in the enterprise, to a large extent, affects the building of its competitive position and market advantage. As service companies are exposed to substantial uncertainty and risk, they are particularly focused on finding ways to rationalize costs and increase efficiency. The aim of this article is to present the methods of increasing labour productivity in a modern service enterprise. The research methods under taken include an analysis of secondary sources as well as a case study of a specific service enterprise.

Suggested Citation

  • Elzbieta Skapska & Ewa Rollnik-Sadowska & Ewelina Konicka, 2017. "Methods Of Increasing Labour Productivity In Service Enterprise," OLSZTYN ECONOMIC JOURNAL, University of Warmia and Mazury in Olsztyn, Faculty of Economic Sciences, vol. 12(4), pages 387-399, November.
  • Handle: RePEc:ole:journl:v:12:y:2017:i:4:p:387-399
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    File URL: http://www.uwm.edu.pl/wne/podstrony/oej1/wydania/eko12_17_4.pdf
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    Citations

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    Cited by:

    1. Skąpska Elżbieta & Rollnik-Sadowska Ewa, 2020. "Efficiency of services in CEE countries—case study of Poland and Belarus," Economics and Business Review, Sciendo, vol. 6(4), pages 118-133, December.

    More about this item

    Keywords

    labour productivity; services; service enterprise; labour market; efficiency;
    All these keywords.

    JEL classification:

    • A1 - General Economics and Teaching - - General Economics
    • J0 - Labor and Demographic Economics - - General

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