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Lean Implementation and Hospital Performance: The Moderating Effect of Managerial Ability

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  • Huilan Zhang

Abstract

This paper investigates the influence of managerial ability on the relationship between lean implementation and hospital performance. The analysis, based on a longitudinal dataset of U.S. hospitals from 2002 to 2018, lends support that lean implementation improves hospital performance and that such relationship is stronger in the presence of higher managerial ability. This paper uncovers a context-dependent mechanism underlying the relationship between lean implementation and hospital performance. Overall, this study paints a broader picture of the moderating role of managerial ability in driving hospital success.

Suggested Citation

  • Huilan Zhang, 2021. "Lean Implementation and Hospital Performance: The Moderating Effect of Managerial Ability," Data Envelopment Analysis Journal, now publishers, vol. 5(1), pages 145-181, June.
    • Handle: RePEc:now:jnldea:103.00000036
    DOI: 10.1561/103.00000036
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