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New Information Technology Implementation and Workplace Productivity

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  • Hyun, Soonchul

Abstract

In this study, I apply two-stage data envelopment analysis (DEA) to investigate the short-term effects of new information technology (IT) on workplace productivity. I use data from Statistics Canada to estimate workplace operating efficiency based on a variety of labor inputs and non-labor operating costs. In the second stage, I relate operating efficiency to new IT implementation and organizational streamlining. I find that the beneficial effects of new IT occur relatively quickly, but that organizational streamlining has an initial disruptive effect before beneficial effects are realized. I also find evidence of complementarity between new IT and organizational streamlining.

Suggested Citation

  • Hyun, Soonchul, 2017. "New Information Technology Implementation and Workplace Productivity," Data Envelopment Analysis Journal, now publishers, vol. 2(2), pages 113-139, September.
    • Handle: RePEc:now:jnldea:103.00000014
    DOI: 10.1561/103.00000014
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