IDEAS home Printed from https://ideas.repec.org/a/neo/epjour/v9y2021i1p64-77.html
   My bibliography  Save this article

Crises Analysis And Management

Author

Listed:
  • Nikoletta Nteka

    (South-West University “Neofit Rilsky”, Blagoevgrad, Faculty of Economics)

Abstract

The concept of crisis is multidimensional, it indicates the presence of a difficult problem, that it is going through a period of anomaly and abnormal or they are in a critical phase. This article examines the definition of crisis, in along with its types, its characteristic and its main causes. In addition, this article goes through the several phases of crisis management, which is defined as the process by which a crisis is prevented, reduced or resolved.

Suggested Citation

  • Nikoletta Nteka, 2021. "Crises Analysis And Management," Entrepreneurship, Faculty of Economics, SOUTH-WEST UNIVERSITY "NEOFIT RILSKI", BLAGOEVGRAD, vol. 9(1), pages 64-77.
    • Handle: RePEc:neo:epjour:v:9:y:2021:i:1:p:64-77
    DOI: 10.37708/ep.swu.v9i1.6
    as

    Download full text from publisher

    File URL: http://ep.swu.bg/images/pdfarticles/2021/CRISES_ANALYSIS_AND_MANAGEMENT.pdf
    Download Restriction: no
    File URL: https://libkey.io/10.37708/ep.swu.v9i1.6?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Grundy, Michael & Moxon, Richard, 2013. "The effectiveness of airline crisis management on brand protection: A case study of British Airways," Journal of Air Transport Management, Elsevier, vol. 28(C), pages 55-61.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Hsiu-Ying Kao, Grace & Wang, Stephen W. & Farquhar, Jillian Dawes, 2020. "Modeling Airline Crisis Management Capability: Brand attitude, brand credibility and intention," Journal of Air Transport Management, Elsevier, vol. 89(C).
    2. Chang, Yu-Hern & Yeh, Chung-Hsing & Wu, Pei-Syuan, 2018. "Evaluating airline crisis management performance: The cases of flights GE222 and GE235 crash accidents," Journal of Air Transport Management, Elsevier, vol. 70(C), pages 62-72.
    3. Rajat Kumar Behera & Pradip Kumar Bala & Nripendra P. Rana & Hatice Kizgin, 2022. "A Techno-Business Platform to Improve Customer Experience Following the Brand Crisis Recovery: A B2B Perspective," Information Systems Frontiers, Springer, vol. 24(6), pages 2027-2051, December.
    4. Loraine Brown & Marina Efthymiou & Caroline McMullan, 2022. "Recovering from a Major Aviation Disaster: The Airlines’ Family Assistance Centre," Sustainability, MDPI, vol. 14(7), pages 1-16, March.
    5. Mahmoud Kamal Abouraia, 2018. "Organizational Learning: An Assessment of its Impact on Crisis Management in the United Arab Emirates," International Journal of Learning and Development, Macrothink Institute, vol. 8(1), pages 1-20, March.
    6. Erkmen, Ezgi & Hancer, Murat, 2015. "Linking brand commitment and brand citizenship behaviors of airline employees: “The role of trustâ€," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 47-54.

    More about this item

    Keywords

    crisis; causes; types; characteristics; crisis management;
    All these keywords.

    JEL classification:

    • H12 - Public Economics - - Structure and Scope of Government - - - Crisis Management

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:neo:epjour:v:9:y:2021:i:1:p:64-77. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Vladislav Krastev (email available below). General contact details of provider: https://edirc.repec.org/data/feswubg.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.