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ICT and productivity in service industries in Colombia

Author

Listed:
  • María Alderete
  • Luis Gutiérrez

Abstract

This paper analyzes the determinants of labor productivity in the services firms of Colombia. In particular, we examine the relation between information and communication technologies –ICT– (in terms of investment and use) and productivity. The study finds that ICT investment and use jointly increase labor productivity in about 18% on average. The empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with non-ICT capital, training, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in the Colombian services firms

Suggested Citation

  • María Alderete & Luis Gutiérrez, 2012. "ICT and productivity in service industries in Colombia," Lecturas de Economía, Universidad de Antioquia, Departamento de Economía, issue 77, pages 163-188.
  • Handle: RePEc:lde:journl:y:2012:i:77:p:163-188
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    File URL: https://revistas.udea.edu.co/index.php/lecturasdeeconomia/issue/view/1332
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    More about this item

    Keywords

    ICT; productivity; internet; services.;
    All these keywords.

    JEL classification:

    • L8 - Industrial Organization - - Industry Studies: Services
    • O33 - Economic Development, Innovation, Technological Change, and Growth - - Innovation; Research and Development; Technological Change; Intellectual Property Rights - - - Technological Change: Choices and Consequences; Diffusion Processes
    • D21 - Microeconomics - - Production and Organizations - - - Firm Behavior: Theory
    • D24 - Microeconomics - - Production and Organizations - - - Production; Cost; Capital; Capital, Total Factor, and Multifactor Productivity; Capacity
    • L63 - Industrial Organization - - Industry Studies: Manufacturing - - - Microelectronics; Computers; Communications Equipment

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