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Comparative Evaluation of Performance Using Multiple Criteria

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  • Herbert Terry

    (Shawinigan Resins Corporation, Springfield, Massachusetts)

Abstract

Comparative evaluation of performance, whether of personnel, products, or projects, may be necessary for purposes of selection, assignment, or improvement. Where multiple criteria are involved, it is useful to derive a single measure which will meaningfully distinguish among the competing items. In deriving such a measure, three factors are significant: 1) The specific purpose of the measure. 2) Type and amount of information available. 3) Relationship between various criteria. Neglect of these factors results in needlessly complicated "scoring" systems or in misleading results. The utility of various techniques is reviewed, and application of a Game Theory approach is discussed in detail.

Suggested Citation

  • Herbert Terry, 1963. "Comparative Evaluation of Performance Using Multiple Criteria," Management Science, INFORMS, vol. 9(3), pages 431-442, April.
    • Handle: RePEc:inm:ormnsc:v:9:y:1963:i:3:p:431-442
    DOI: 10.1287/mnsc.9.3.431
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    Cited by:

    1. Zanakis, Stelios H. & Mandakovic, Tomislav & Gupta, Sushil K. & Sahay, Sundeep & Hong, Sungwan, 1995. "A review of program evaluation and fund allocation methods within the service and government sectors," Socio-Economic Planning Sciences, Elsevier, vol. 29(1), pages 59-79, March.

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