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Mass Shootings and Their Impact on Retail

Author

Listed:
  • Khai Chiong

    (Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080)

  • Seung Mok (Simon) Kim

    (Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080)

  • TI Tongil Kim

    (Naveen Jindal School of Management, University of Texas at Dallas, Richardson, Texas 75080)

Abstract

Mass shootings in the United States have become more frequent, often targeting retail locations such as shopping malls that attract high foot traffic. We combine detailed data on mass shootings with debit and credit card transaction data at individual stores to assess the economic impact of mass shootings. Using a difference-in-differences framework, we find that affected stores experience lower demand, smaller order sizes, decreased foot traffic, and reduced customer dwell times, resulting in a significant decline in retail revenues. We also find the impact of mass shootings diminishes with distance, adversely affecting stores within a radius of up to 1.25 miles. Additionally, we examine the likelihood of store closures after incidents and factors contributing to store survival. Overall, we estimate the annual economic cost of mass shootings at $27 billion in lost revenues to retail businesses. Consistent with consumers’ fear and safety concerns, we observe heterogeneous effects by business type (e.g., nonessential stores are more impacted than essential stores), channel substitution from in-person to online shopping, and moderation by local exposure to gun-related violence.

Suggested Citation

  • Khai Chiong & Seung Mok (Simon) Kim & TI Tongil Kim, 2025. "Mass Shootings and Their Impact on Retail," Marketing Science, INFORMS, vol. 44(5), pages 985-994, September.
  • Handle: RePEc:inm:ormksc:v:44:y:2025:i:5:p:985-994
    DOI: 10.1287/mksc.2024.0752
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