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Analyzing Management Style and Successful Implementation of Six Sigma

Author

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  • Kouroush Jenab

    (Society of Reliability Engineering-Ottawa, Canada)

  • Selva Staub

    (Haliç University, Turkey)

Abstract

This study reports on the effects of management style in successful implementation of Six Sigma. The authors collected data using a 18-item survey, classified managers from a wide range of industry, healthcare, military, and services into one of two management styles using Douglas McGregor’s Theory of X and Y, and compared these classifications among the survey respondents to determine the level of Six Sigma commitment and success. Six Sigma is just one of many tools used to improve processes within an organization that requires management commitment. This level of commitment will depend on a manager perception of worker motivation. Despite an existing body of literature on worker motivation, limited research has been conducted that explores the possible connection between manager perception of worker motivation and the organization’s commitment and success with Six Sigma. The results are explored further in the article.

Suggested Citation

  • Kouroush Jenab & Selva Staub, 2012. "Analyzing Management Style and Successful Implementation of Six Sigma," International Journal of Strategic Decision Sciences (IJSDS), IGI Global, vol. 3(3), pages 13-23, July.
    • Handle: RePEc:igg:jsds00:v:3:y:2012:i:3:p:13-23
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jsds.2012070102
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    Cited by:

    1. Roger C.Y. Chen & Chen‐Hsun Lee & Shih‐Wei Hung, 2020. "The relationship between ex‐ante cost of equity capital and corporate social responsibility in introductory and maturity period," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(2), pages 1089-1107, March.

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