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Towards an Integrated Model of Knowledge Sharing in Software Development: Insights from a Case Study

Author

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  • Karlheinz Kautz

    (Copenhagen Business School, Denmark)

  • Annemette Kjærgaard

    (Copenhagen Business School, Denmark)

Abstract

This article adds to the discussion on knowledge management (KM) by focusing on the process of knowledge sharing as a vital part of KM. The article focuses on the relationship between knowledge, learning, communication, and participation in action, and the role of social inter-action and technical media in the knowledge sharing process. We develop an initial theoretical framework of knowledge sharing on the basis of a literature study. Drawing on an empirical study of knowledge sharing in a software development company, we discuss what supports and what hinders knowledge sharing in software development. Finally, we use this knowledge to improve the theoretical framework.

Suggested Citation

  • Karlheinz Kautz & Annemette Kjærgaard, 2007. "Towards an Integrated Model of Knowledge Sharing in Software Development: Insights from a Case Study," International Journal of Knowledge Management (IJKM), IGI Global, vol. 3(2), pages 91-117, April.
  • Handle: RePEc:igg:jkm000:v:3:y:2007:i:2:p:91-117
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    Cited by:

    1. Pierre-Emmanuel Arduin & Michel Grundstein & Elsa Negre & Camille Rosenthal-Sabroux, 2013. "Formalizing an empirical model: a way to enhance the communication between users and designers," Post-Print hal-01499678, HAL.
    2. Nissen, Mark E., 2019. "Initiating a system for visualizing and measuring dynamic knowledge," Technological Forecasting and Social Change, Elsevier, vol. 140(C), pages 169-181.

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