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Discontinuity in Organizations: Developing a Knowledge-Based Organizational Performance Model for Discontinuous Membership

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  • Rahinah Ibrahim

    (Universiti Putra Malaysia, Malaysia)

  • Mark Nissen

    (Naval Postgraduate School, USA)

Abstract

Tacit knowledge attenuates particularly quickly in organizations that experience discontinuous membership: the coming and going of organizational roles or positions during a workflow process. Because knowledge flows enable workflows, and workflows drive performance, theory suggests that dynamic knowledge—particularly tacit knowledge—is critical for competitive advantage. This research seeks to extend established organization theory, through integration of emerging knowledge-flow theory, to inform the design of discontinuous organizations. Toward this end, we build a computational model based upon ethnographic study of an affordable housing project that experienced severe discontinuous membership. Analysis of this model reveals problematic theoretical gaps, and provides insight into how scholarly understanding of knowledge flows can extend organization theory to address discontinuous organizations. This research contributes new knowledge for designing knowledge-based organizations in discontinuous contexts.

Suggested Citation

  • Rahinah Ibrahim & Mark Nissen, 2007. "Discontinuity in Organizations: Developing a Knowledge-Based Organizational Performance Model for Discontinuous Membership," International Journal of Knowledge Management (IJKM), IGI Global, vol. 3(1), pages 10-28, January.
    • Handle: RePEc:igg:jkm000:v:3:y:2007:i:1:p:10-28
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    Cited by:

    1. Pertusa-Ortega, Eva M. & Zaragoza-Sáez, Patrocinio & Claver-Cortés, Enrique, 2010. "Can formalization, complexity, and centralization influence knowledge performance?," Journal of Business Research, Elsevier, vol. 63(3), pages 310-320, March.
    2. Fadilah Puteh, 2018. "Measuring Tacit Knowledge: A Deliberate Construct Validation Using Structural Equation Modelling," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(03), pages 1-18, September.
    3. Zohreh Pourzolfaghar & Rahinah Ibrahim & Nor Mariah Adam, 2016. "Explicating Mechanical and Electrical Knowledge for Design Phase of Green Building Projects," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(01), pages 1-13, March.

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