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Assessing Knowledge Management Success

Author

Listed:
  • Murray Jennex

    (San Diego State University, USA)

  • Lorne Olfman

    (Claremont Graduate University, USA)

Abstract

This article proposes a framework for assessing knowledge management system (KMS) success models. The framework uses three criteria: how well the model fits actual KMS success factors, the degree to which the model has a theoretical foundation, and if the model can be used for both types of KMSs. The framework is then applied to four KMS success models found in the literature and is determined to be a useful framework for assessing KMS success models.

Suggested Citation

  • Murray Jennex & Lorne Olfman, 2005. "Assessing Knowledge Management Success," International Journal of Knowledge Management (IJKM), IGI Global, vol. 1(2), pages 33-49, April.
    • Handle: RePEc:igg:jkm000:v:1:y:2005:i:2:p:33-49
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    File URL: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/jkm.2005040104
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    Citations

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    Cited by:

    1. Murray E. Jennex & Suzanne Zyngier, 2007. "Security as a contributor to knowledge management success," Information Systems Frontiers, Springer, vol. 9(5), pages 493-504, November.
    2. Luis Enrique Valdez-Juárez & Domingo García-Pérez-de-Lema & Gonzalo Maldonado-Guzmán, 2018. "ICT and KM, Drivers of Innovation and Profitability in SMEs," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 17(01), pages 1-34, March.
    3. Hanizah Hj. Mohideen & Magiswary Dorasamy & Murali Raman, 2021. "Past Has Gone but Present Is Yours: Debunking Post-Mortem Process by Safeguarding Lessons Learned during Disaster," Systemic Practice and Action Research, Springer, vol. 34(5), pages 537-553, October.
    4. Poornima Panduranga Kundapur & Lewlyn Lester Raj Rodrigues, 2017. "Analysis of a Theoretical KMS Model Implementation in the Indian IT Sector Using PLS-SEM," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(01), pages 1-24, March.
    5. Kherbouche Asma & Megnounif Abdellatif, 2016. "A New Model for the Impact of Knowledge Management on University Performance," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 15(04), pages 1-29, December.
    6. Megnounif Abdellatif & Kherbouche Asma, 2019. "A New Model for the Impact of Knowledge Management on University Performance: Empirical Study Based on Student Opinions," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(03), pages 1-52, September.

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