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Impact of ICT on Universities Administrative Services and Management of Students' Records: ICT in University Administration

Author

Listed:
  • Fidelis Egoeze

    (Federal University of Technology, Minna, Nigeria)

  • Sanjay Misra

    (Covenant University, OTA, Nigeria)

  • Rytis Maskeliūnas

    (Kaunas University of Technology, Kaunas, Lithuania)

  • Robertas Damaševičius

    (Kaunas University of Technology, Kaunas, Lithuania)

Abstract

This article describes the issue of governance in higher education, of which administration is key, is saddled with numerous challenges, as such, new approaches are being sought out to enhance the process. It is obvious that Information and Communication Technology (ICT) is a tool that enhances administrative activities of higher education institution. This article is based on descriptive survey design which investigates the impact of ICT on the administrative services/management of students' records in Nigerian universities. A questionnaire was the research instrument employed, and questionnaire items were developed through a review of related literature. A total of 200 respondents participated, comprising students, lecturers and administrators were randomly selected from ten universities in Nigeria. Data collected was analyzed using ANOVA. The major impacts of ICT in administrative services/management of students' records in Nigerian universities were identified and discussed. Suggestions are made on the need for Nigerian universities to widen the scope of ICT application in administrative services to fully reap the benefits of ICT.

Suggested Citation

  • Fidelis Egoeze & Sanjay Misra & Rytis Maskeliūnas & Robertas Damaševičius, 2018. "Impact of ICT on Universities Administrative Services and Management of Students' Records: ICT in University Administration," International Journal of Human Capital and Information Technology Professionals (IJHCITP), IGI Global, vol. 9(2), pages 1-15, April.
  • Handle: RePEc:igg:jhcitp:v:9:y:2018:i:2:p:1-15
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    Cited by:

    1. Karageorgos D Athanasios, 2022. "Creation and Study of a Suitable Functions That Connects the Failure Rate of Exams With the Capacity of the Teaching Rooms Offered for Teaching of a Specific Course in a Greek University," Journal of Mathematics Research, Canadian Center of Science and Education, vol. 14(3), pages 1-37, June.
    2. Amiri, Elham & Sangar, Amin Babazadeh, 2023. "Assessing the ICT development in Iranian cities: The strategy to accelerate digital advancement," Technological Forecasting and Social Change, Elsevier, vol. 197(C).

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