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Information Technology and Supply Chain Management Coordination: The Role of Third Party Logistics Providers

Author

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  • Pier Paolo Carrus

    (University of Cagliari, Italy)

  • Roberta Pinna

    (University of Cagliari, Italy)

Abstract

Logistics Service Providers (3PL) have become important players in supply chain management. In a highly competitive context characterized by “time compression”, a successful strategy depends increasingly on the performance of Logistics Service Providers as they play a key integrative role linking different supply chain elements more effectively. However, the role of the information technology capability of these 3PL has not drawn much attention. The research question is: can IT be viewed as a fundamental supply chain management coordination mechanism? If so, does IT capability of third party logistics providers to improve performance in the supply chain and become a bigger factor in a strategic buyer-3PL relationship? By drawing on earlier research on the supply chain management coordination mechanism, the IT capability of third party logistics providers, a case study is conducted.

Suggested Citation

  • Pier Paolo Carrus & Roberta Pinna, 2011. "Information Technology and Supply Chain Management Coordination: The Role of Third Party Logistics Providers," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 3(4), pages 21-36, October.
    • Handle: RePEc:igg:jesma0:v:3:y:2011:i:4:p:21-36
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    Cited by:

    1. Jinglin Zhao & Hong Zhao, 2020. "RETRACTED ARTICLE: Design of prototype system for multi-agent supply chain information sharing benefit distribution management," Information Systems and e-Business Management, Springer, vol. 18(4), pages 581-602, December.

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