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A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper

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  • Carina Ihlström Eriksson

    (Halmstad University, Sweden)

  • Jesper Svensson

    (Halmstad University, Sweden)

Abstract

We have studied the pre-adoption phase of the e-newspaper, i.e. a newspaper published with e-paper technology. The research question of this article is: In what way can a user centered innovation process contribute to identifying key values in mobile innovations? The aim of this article is threefold: firstly, to identify key values for the e-newspaper, secondly, to examine the intention to adopt a new possible innovation and thirdly, to explore user centered design processes ability to capture user values early in the innovation process. We have identified seven key user values: mobility, availability, personalization, usability, interactivity, readability and environment. Furthermore, we found that surprisingly many would consider exchanging their traditional newspaper with an e-newspaper in the future, indicating that the e-newspaper have a fair chance of becoming an important innovation. Finally, we propose a four phase model for identifying user values in a pre-adoption phase of an innovation.

Suggested Citation

  • Carina Ihlström Eriksson & Jesper Svensson, 2009. "A User Centered Innovation Approach Identifying Key User Values for the E-Newspaper," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 1(3), pages 38-78, July.
  • Handle: RePEc:igg:jesma0:v:1:y:2009:i:3:p:38-78
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    Cited by:

    1. Dan Johansson & Karl Andersson, 2015. "Mobile e-Services: State of the Art, Focus Areas, and Future Directions," International Journal of E-Services and Mobile Applications (IJESMA), IGI Global, vol. 7(2), pages 1-24, April.

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