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Factors Affecting e-Payment Adoption in Nigeria

Author

Listed:
  • Roya Gholami

    (Aston Business School, UK)

  • Augustine Ogun

    (Aston Business School, UK)

  • Elizabeth Koh

    (National University of Singapore, Singapore)

  • John Lim

    (National University of Singapore, Singapore)

Abstract

The payment system of a country plays a crucial role in its economy; however, despite the benefits of e-Payment and efforts by financial authorities, Nigeria still has a low e-Payment adoption rate. In this regard, there is an urgent need to investigate the factors that affect individuals’ intention to adopt e-Payment. Drawing on the unified theory of acceptance and use of technology (UTAUT) model, this paper develops a theoretical model for e-Payment adoption in Nigeria. Additionally, a survey was conducted on 500 respondents with 213 complete responses received to test the model, and results show that perceived benefits, effort expectancy, social influence, trust, awareness, and demographic variables affected individuals’ intention to adopt e-Payments. Based on the findings, managerial and theoretical implications are deliberated.

Suggested Citation

  • Roya Gholami & Augustine Ogun & Elizabeth Koh & John Lim, 2010. "Factors Affecting e-Payment Adoption in Nigeria," Journal of Electronic Commerce in Organizations (JECO), IGI Global, vol. 8(4), pages 51-67, October.
    • Handle: RePEc:igg:jeco00:v:8:y:2010:i:4:p:51-67
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    Citations

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    Cited by:

    1. Arpan Kumar Kar, 0. "What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model”," Information Systems Frontiers, Springer, vol. 0, pages 1-21.
    2. Lukman O. Oyelami & Sulaimon O. Adebiyi & Babatunde S. Adekunle, 2020. "Electronic payment adoption and consumers’ spending growth: empirical evidence from Nigeria," Future Business Journal, Springer, vol. 6(1), pages 1-14, December.
    3. Allicia Deana Santosa & Nuryanti Taufik & Faizal Haris Eko Prabowo & Mira Rahmawati, 2021. "Continuance intention of baby boomer and X generation as new users of digital payment during COVID-19 pandemic using UTAUT2," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 26(4), pages 259-273, December.
    4. Arpan Kumar Kar, 2021. "What Affects Usage Satisfaction in Mobile Payments? Modelling User Generated Content to Develop the “Digital Service Usage Satisfaction Model”," Information Systems Frontiers, Springer, vol. 23(5), pages 1341-1361, September.
    5. Nenad Tomić & Zoran Kalinić & Violeta Todorović, 2023. "Using the UTAUT model to analyze user intention to accept electronic payment systems in Serbia," Portuguese Economic Journal, Springer;Instituto Superior de Economia e Gestao, vol. 22(2), pages 251-270, May.

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