Using Social Network Analysis to Support Collective Decision-Making Process
Current traditional technologies, while enabling effective knowledge sharing and accumulation, seem to be less supportive of knowledge organization, use and consensus formation, as well as of collaborative decision making process. To address these limitations and thus to better foster collective decision-making around complex and controversial problems, a new family of tools is emerging able to support more structured knowledge representations known as collaborative argument mapping tools. This paper argues that online collaborative argumentation has the rather unique feature of combining knowledge organization with social mapping and that such a combination can provide interesting insights on the social processes activated within a collaborative decision making initiative. In particular, the authors investigate how Social Network Analysis can be used for the analysis of the collective argumentation process to study the structural properties of the concepts and social networks emerging from usersâ€™ interaction. Using Cohere, an online platform designed to support collaborative argumentation, some empirical findings obtained from two use cases are presented.
Volume (Year): 3 (2011)
Issue (Month): 2 (April)
|Contact details of provider:|| Web page: http://www.igi-global.com|
When requesting a correction, please mention this item's handle: RePEc:igg:jdsst0:v:3:y:2011:i:2:p:15-31. See general information about how to correct material in RePEc.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Journal Editor)
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If references are entirely missing, you can add them using this form.
If the full references list an item that is present in RePEc, but the system did not link to it, you can help with this form.
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your profile, as there may be some citations waiting for confirmation.
Please note that corrections may take a couple of weeks to filter through the various RePEc services.