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Corporate social responsibility and the UK's leading internet service providers

Author

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  • Peter Jones
  • Daphne Comfort
  • David Hillier

Abstract

This paper offers a review of the corporate social responsibility (CSR) agendas currently being publicly addressed by the UK's top ten internet service providers (ISPs). The paper begins with a brief outline of the problems associated with growing internet usage and this is followed by a discussion of the origins and characteristics of CSR. The empirical information for the paper is drawn from the CSR information posted on the internet by the UK's top ten ISPs. The findings revealed that while all the ISPs provided some information on a range of CSR commitments and achievements in the marketplace, the workplace and the community and on the environment there was considerable variation in the extent of that information. More generally the paper offers some reflections on the CSR agendas being pursued by the top ten ISPs.

Suggested Citation

  • Peter Jones & Daphne Comfort & David Hillier, 2012. "Corporate social responsibility and the UK's leading internet service providers," World Review of Entrepreneurship, Management and Sustainable Development, Inderscience Enterprises Ltd, vol. 8(3), pages 308-318.
    • Handle: RePEc:ids:wremsd:v:8:y:2012:i:3:p:308-318
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