IDEAS home Printed from https://ideas.repec.org/a/ids/injsem/v17y2026i1p81-101.html

Emotional support and satisfaction with university campus life: mediation of self-efficacy and problem-solving

Author

Listed:
  • Muhammad Shakil Ahmad
  • Malik Aizaz Ahmad
  • Islam Elgammal

Abstract

Drawing on social support theory, we examined the primary types of emotional support among university students and their impact on their satisfaction with campus life. We examined the mediating roles of self-efficacy and problem-solving capacity between two types of emotional support and satisfaction with campus life. This study implemented a cross-sectional survey design. Using a convenience sampling technique, data was collected from 582 university students. Structural equation modelling (SEM) using Smart PLS was used for data analysis. The study results show that students' satisfaction with campus life is impacted by both parents and teachers' emotional support in direct and indirect ways. The indirect impact of emotional support on satisfaction is via the mediating effect of self-esteem and problem-solving. Self-efficacy does not mediate the relationship between a teacher's emotional support and student satisfaction with campus life. Additionally, the study tested the causality relationship amid self-efficacy and problem-solving capacity as mediators. The existence of a mediation effect on self-esteem and problem-solving has provided insights which add new knowledge to the extant literature in higher education institutions (HEIs) on enhancing emotional support among students.

Suggested Citation

  • Muhammad Shakil Ahmad & Malik Aizaz Ahmad & Islam Elgammal, 2026. "Emotional support and satisfaction with university campus life: mediation of self-efficacy and problem-solving," International Journal of Services, Economics and Management, Inderscience Enterprises Ltd, vol. 17(1), pages 81-101.
    • Handle: RePEc:ids:injsem:v:17:y:2026:i:1:p:81-101
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=151937
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to

    for a different version of it.

    More about this item

    Keywords

    ;
    ;
    ;
    ;
    ;
    ;

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:injsem:v:17:y:2026:i:1:p:81-101. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=236 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.