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Quality and reliability management in research and development - a review

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  • Manmeet Singh
  • Nilesh Ware

Abstract

Quality and reliability management aims at delivering a high-quality product that meets the requirements of the customer. The aim of the research is to identify various quality and reliability factors that result in the advancement of the quality of an engineering product and illustrate their usefulness during different design stages. A literature survey is carried out to review the criteria for identifying quality indicators contributing to quality and reliability management. The usefulness of quality factors during different life cycle stages of the R%D product has also been analysed through a focus group study. The research shows the importance of quality attributes, which contribute to customer satisfaction. The various quality and reliability factors, such as failure management through failure identification and analysis, human factor awareness and training, optimisation of cost, process improvement by following best practices, and quality assurance through standards, are the key indicators for determining the quality of an R%D product.

Suggested Citation

  • Manmeet Singh & Nilesh Ware, 2026. "Quality and reliability management in research and development - a review," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 47(4), pages 409-430.
    • Handle: RePEc:ids:ijpqma:v:47:y:2026:i:4:p:409-430
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