IDEAS home Printed from https://ideas.repec.org/a/ids/ijpqma/v35y2022i4p543-575.html
   My bibliography  Save this article

National culture, trust, social networking and knowledge sharing within a knowledge-intensive sector: a mediation analysis

Author

Listed:
  • Jumana Ziad Al Zoubi
  • Samer Eid Dahiyat
  • Ahmad M. Obeidat
  • Naser A. Aboyassin

Abstract

The aim of this study is to investigate the effects of the four national culture (NC) dimensions of uncertainty avoidance, collectivism, power distance and masculinity on knowledge sharing. In addition, this study aims to examine the mediating effects of trust and social networking on the relationships between the four NC dimensions and knowledge sharing (KS). A theoretical model was developed, and a questionnaire-based survey was designed and targeted a 'knowledge intensive' sector, namely the healthcare sector in Jordan. Findings show that collectivism and uncertainty avoidance were the only two dimensions found to have a positive and significant effect on knowledge sharing, trust as well as social networking. Both trust and social networking were found to have positive and significant effects on knowledge sharing. Trust fully mediated the effect of collectivism on knowledge sharing and partially mediated the effect of uncertainty avoidance, whereas social networking was found to have a partial mediating effect. In conclusion, the study has contributed to the extant NC and KS literature by complementing studying a nation's distinctive cultural traits' on an organisational-level routine.

Suggested Citation

  • Jumana Ziad Al Zoubi & Samer Eid Dahiyat & Ahmad M. Obeidat & Naser A. Aboyassin, 2022. "National culture, trust, social networking and knowledge sharing within a knowledge-intensive sector: a mediation analysis," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 35(4), pages 543-575.
    • Handle: RePEc:ids:ijpqma:v:35:y:2022:i:4:p:543-575
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=122755
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpqma:v:35:y:2022:i:4:p:543-575. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=177 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.