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Mediation effects of information technology links with suppliers and information sharing with suppliers in the relationship of supply chain process integration and supply chain performance

Author

Listed:
  • Huong Thi Xuan Phung
  • Anh Chi Phan
  • Ha Thu Nguyen
  • Yoshiki Matsui

Abstract

This paper presents the results of empirical study on the impacts of supply chain process integration on upstream supply chain performance both directly and indirectly through serial-multiple mediation of information technology links and information sharing with suppliers. Statistical techniques were applied to analyse the data collected from 304 global manufacturing firms from 13 countries in the framework of High Performance Manufacturing Project, round 4 (2013-2015). Both information technology links with suppliers and information sharing with suppliers were found to be independent mediators of the relationship between supply chain process integration and upstream supply chain performance. In addition, information technology links and information sharing with suppliers mediated this relationship serially. This study provides important insights for both manufacturers who seek to improve upstream supply chain performance and suppliers who look for better coordination with manufacturing buyers.

Suggested Citation

  • Huong Thi Xuan Phung & Anh Chi Phan & Ha Thu Nguyen & Yoshiki Matsui, 2021. "Mediation effects of information technology links with suppliers and information sharing with suppliers in the relationship of supply chain process integration and supply chain performance," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 33(4), pages 542-567.
    • Handle: RePEc:ids:ijpqma:v:33:y:2021:i:4:p:542-567
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