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Ready for Six Sigma? - a survey of Indonesian SMEs

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  • Kifayah Amar
  • Douglas Davis

Abstract

The purpose of this research was to further understanding of the readiness of Indonesian SMEs to adopt a business improvement approach like Six Sigma. Data were collected from 148 SMEs competing in the metal goods industry using a questionnaire survey and interviews conducted with SME owners/managers and stakeholders. Findings showed that SME owners/managers were supportive of adopting new approaches like Six Sigma. However, a low level of technology use by SMEs made the direct adoption of a sophisticated business improvement method like Six Sigma problematic. Key customers, other SMEs, resource availability and employees commitment were found to be most influential on SMEs having a positive belief about the success of adopting a new business improvement method like Six Sigma. This research assists understanding factors that contribute to Indonesian SMEs adopting new technology, especially approaches to business improvement. Results support the use and further development of demonstrations sites to foster the adoption of new technologies by SMEs.

Suggested Citation

  • Kifayah Amar & Douglas Davis, 2015. "Ready for Six Sigma? - a survey of Indonesian SMEs," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 16(3), pages 281-297.
  • Handle: RePEc:ids:ijpqma:v:16:y:2015:i:3:p:281-297
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    Cited by:

    1. Yusri Syam Akil & Hajime Miyauchi & Saiful Mangngenre & Kifayah Amar, 2020. "Perceptions and Determinants of SMEs Consumers Behaviors for Electricity Saving: Evidence from Indonesia," International Journal of Energy Economics and Policy, Econjournals, vol. 10(3), pages 168-174.

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