IDEAS home Printed from https://ideas.repec.org/a/ids/ijpqma/v13y2014i1p105-123.html
   My bibliography  Save this article

Review of quality management system research in construction industry

Author

Listed:
  • Tiong Kung Leong
  • Norhayati Zakuan
  • Muhamad Zameri Mat Saman

Abstract

This paper explores the role of quality management system (QMS), such as ISO 9000, and total quality management, and their approaches in construction industry. The aim is to determine if these systems have the potential to generate new knowledge for improving quality management practices and outcomes in construction projects. This paper reviews all the prior literatures relevant to QMS in construction industry. The findings and conclusions obtained are sorted out into different categories to develop the framework of the paper. To date, very few researches have been performed on the areas, such as project management, 'hard' and 'soft' quality practice, technical and non-technical approaches, project performance, and system maintenance which come under the purview of the QMS in construction industry. The findings can help researchers doing QMS studies in construction industry to bestow new knowledge in the academia. It also provides useful implications for industry practitioners to determine their strengths and weaknesses and the area of improvement in their current system or practices.

Suggested Citation

  • Tiong Kung Leong & Norhayati Zakuan & Muhamad Zameri Mat Saman, 2014. "Review of quality management system research in construction industry," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 13(1), pages 105-123.
    • Handle: RePEc:ids:ijpqma:v:13:y:2014:i:1:p:105-123
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=57975
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpqma:v:13:y:2014:i:1:p:105-123. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=177 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.