IDEAS home Printed from https://ideas.repec.org/a/ids/ijpoma/v17y2025i1p22-46.html
   My bibliography  Save this article

Cross-functional integration case study from project management office: impacts, controversies and inhibitors

Author

Listed:
  • Felipe Tadeu Ribeiro
  • Márcio Lopes Pimenta
  • Éderson Luiz Piato
  • Daniel Jugend
  • Adilson da Silva Mello
  • Per Hilletofth
  • Olli-Pekka Hilmola

Abstract

This research concerns how cross-functional integration can support a project management office (PMO) in achieving its goals in the execution of investment projects. A case study was accomplished in a large state-owned Brazilian enterprise that produces and transmits electric power. The results showed several factors that generate cross-functional integration, such as communication and group spirit support. These factors can generate the following impacts: enhanced control over process development; effectiveness of processes/projects; and standardisation of processes. Research also conceptualised the role of integration inhibitors that end up negatively influencing the joint performance of functional areas, decreasing the support that cross-function integration provides for the operation of a PMO. Moreover, another concept of cross-functional integration that emerged from the case is related to controversies that are integration initiatives generating positive results in parts of the process, but generate dysfunctions in other hierarchical levels or stages of the process.

Suggested Citation

  • Felipe Tadeu Ribeiro & Márcio Lopes Pimenta & Éderson Luiz Piato & Daniel Jugend & Adilson da Silva Mello & Per Hilletofth & Olli-Pekka Hilmola, 2025. "Cross-functional integration case study from project management office: impacts, controversies and inhibitors," International Journal of Project Organisation and Management, Inderscience Enterprises Ltd, vol. 17(1), pages 22-46.
    • Handle: RePEc:ids:ijpoma:v:17:y:2025:i:1:p:22-46
    as

    Download full text from publisher

    File URL: http://www.inderscience.com/link.php?id=145439
    Download Restriction: Access to full text is restricted to subscribers.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:ids:ijpoma:v:17:y:2025:i:1:p:22-46. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sarah Parker (email available below). General contact details of provider: http://www.inderscience.com/browse/index.php?journalID=96 .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.