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Supply chain assessment tool development in Thailand: an SME perspective

Author

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  • Ruth Banomyong
  • Nucharee Supatn

Abstract

The purpose of this paper is to present a supply chain performance assessment tool to measure the performance of firm's key supply chain activities under different performance dimensions. Although some assessment tools have been utilised in Thailand, such as the SCOR model, they were discovered as too complicated and too difficult to use, especially when dealing with SMEs. This tool was developed based on an extensive literature review related to logistics and supply chain performance measurement. The nine key internal supply chain activities as proposed by Grant et al. in 2006 constituted the backbone of the assessment framework while performance was measured based on three dimensions; cost, time and reliability. The tool was pilot tested on 25 local SMEs. The results were then compared to existing performance benchmark as well as with a top Thai company in order to see if there were any gaps in the supply chain performance of the trial group.

Suggested Citation

  • Ruth Banomyong & Nucharee Supatn, 2011. "Supply chain assessment tool development in Thailand: an SME perspective," International Journal of Procurement Management, Inderscience Enterprises Ltd, vol. 4(3), pages 244-258.
    • Handle: RePEc:ids:ijpman:v:4:y:2011:i:3:p:244-258
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    Cited by:

    1. Jagdish Bhadu & Pramod Kumar & Jaiprakash Bhamu & Dharmendra Singh, 2022. "Lean production performance indicators for medium and small manufacturing enterprises: modelling through analytical hierarchy process," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 13(2), pages 978-997, April.
    2. Cui, Zhiwei & Fu, Xin & Wang, Jianwei & Qiang, Yongjie & Jiang, Ying & Long, Zhiyou, 2022. "How does COVID-19 pandemic impact cities' logistics performance? An evidence from China's highway freight transport," Transport Policy, Elsevier, vol. 120(C), pages 11-22.

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